At a Glance
- Tasks: Partner with sales to design tailored solutions and deliver engaging product demos.
- Company: Join a leading retail tech company transforming customer experiences.
- Benefits: Competitive salary, travel opportunities, and a chance to work with top brands.
- Other info: Dynamic role with opportunities for mentorship and career growth.
- Why this job: Make an impact in retail tech while collaborating with innovative teams.
- Qualifications: 3+ years in solutions consulting or technical pre-sales, strong communication skills.
The predicted salary is between 135000 - 165000 $ per year.
Overview
The Solutions Consultant is a trusted technical and business advisor who partners with Sales to help enterprise retailers evaluate and adopt Tulip’s market-leading retail platform.
Working across the entire sales cycle, you will uncover customer challenges, design tailored solution strategies, and deliver compelling demonstrations that connect Tulip’s capabilities to measurable business outcomes.
This role combines consultative discovery, executive storytelling, solution design, and technical expertise to help leading retailers and luxury brands transform the in-store and omnichannel customer experience.
You’ll collaborate closely with Account Executives, Product, Marketing, and Retail Excellence to win strategic opportunities while representing Tulip as a subject matter expert in retail technology.
The ideal candidate has experience in enterprise pre-sales or solutions consulting, enjoys solving complex customer challenges, and is passionate about retail, customer experience, and digital transformation.
Responsibilities
- Partner with Account Executives to qualify opportunities and uncover customer business, operational, and technical requirements through consultative discovery.
- Lead compelling product demonstrations tailored to each prospect’s retail workflows, business priorities, and success criteria.
- Design solution strategies that clearly articulate how Tulip addresses customer challenges and delivers measurable business value.
- Participate throughout the enterprise sales cycle, supporting strategic opportunities from initial discovery through contract signature.
- Scope and lead Proof of Concept (POC) engagements where required.
- Own or contribute to technical responses for Requests for Information (RFI), Requests for Proposal (RFP), and security questionnaires.
- Develop and maintain compelling demo environments, reusable demo scenarios, and industry-specific storytelling aligned to Tulip’s latest capabilities.
- Stay current on Tulip product releases, competitive offerings, and retail technology trends, translating new functionality into customer value.
- Collaborate with Product, Engineering, Marketing, Retail Excellence, and Professional Services to ensure customer needs are accurately represented and successfully transitioned following sale.
- Represent Tulip at executive briefings, customer workshops, webinars, conferences, and industry events.
- Mentor teammates by sharing product knowledge, retail best practices, and effective demonstration techniques.
- Serve as a trusted advisor to prospects by simplifying complex technical concepts for both business and technical audiences.
Requirements
- Required Qualifications
- 3+ years of experience in Solutions Consulting, Sales Engineering, Solution Architecture, or Technical Pre-Sales within enterprise Saa S.
- Demonstrated success leading executive-level software demonstrations throughout complex enterprise sales cycles.
- Strong consultative discovery skills with the ability to understand customer business objectives and translate them into compelling solution recommendations.
- Excellent presentation, communication, and storytelling skills, with the ability to engage both executive and technical stakeholders.
- Experience partnering closely with enterprise Account Executives on strategic opportunities.
- Ability to discuss integrations, APIs, data flows, enterprise architecture, and technical concepts at an appropriate level for customer audiences.
- Self-starter with excellent organizational skills and the ability to manage multiple opportunities simultaneously.
- Demonstrated ability to quickly learn new technologies and communicate their value effectively.
- Fluent English (additional languages are a plus).
- Willingness to travel internationally (primarily North America and Europe).
- Preferred Qualifications
- Experience working with retail technology from either the retailer or technology vendor side.
• Experience with one or more of the following
- Clienteling
- Point of Sale (POS)
- Order Management Systems (OMS)
- CRM
- Commerce platforms
- Customer engagement platforms
- Store operations technology
- Omnichannel retail solutions
- Experience selling into enterprise retail or luxury retail organizations.
- Familiarity with modern retail ecosystems, including integrations across commerce, CRM, POS, and customer data platforms.
- Experience supporting strategic enterprise accounts with customized demonstrations, workshops, or Proof of Concepts.
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PreSales Solutions Consultant in Toronto employer: Tulip
At Tulip, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a PreSales Solutions Consultant, you'll have the opportunity to work alongside passionate professionals in the heart of the retail technology sector, where your contributions directly impact leading retailers and luxury brands. We offer comprehensive employee growth opportunities, competitive benefits, and a dynamic environment that encourages creativity and personal development, making Tulip a rewarding place to advance your career.
