At a Glance
- Tasks: Lead transformative tech initiatives and enhance user experience for over 100 million Tubi users.
- Company: Join Tubi, a dynamic platform revolutionizing the streaming experience.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a team that values creativity and operational excellence.
- Why this job: Shape strategies and drive innovation in a fast-paced tech environment.
- Qualifications: 7+ years in operations or technical management with strong leadership skills.
The predicted salary is between 126000 - 154000 $ per year.
Take the helm as Tubi’s Director of Product Support Operations, leading transformative tech initiatives for a platform with over 100 million users.
Shape strategies, enhance workflows, and champion user experience.
This is a critical role that partners with diverse teams to execute Tubi's multifaceted technical programs, ensuring the company meets its strategic objectives.
You will draw from over seven years of experience to lead and nurture a high-performing team, managing the customer experience while maintaining direct involvement in program delivery.
Your leadership will enable the adoption of AI-driven operational constructs within the organization.
Key
Responsibilities
- Define strategy and roadmap for product support operations
- Lead and develop top-tier technical program management teams
- Design and oversee the execution of workflows
- Drive company-wide complex initiatives with clear metrics
- Establish customer-centric operational models applying AI
Requirements
- Minimum 7 years in operations or technical management
- Proven ability to successfully handle complex programs
- Strong decision-making and portfolio management abilities
- Proven executive-level communication skills
- Experience in customer experience programs is advantageous
Be a driving force in operational excellence at Tubi, ensuring we deliver an unmatched customer experience. #J-18808-Ljbffr
Director of Technical Program Support in Toronto employer: Tubi
Tubi is an exceptional employer that fosters a dynamic work culture where innovation meets collaboration. As a Senior Software Engineer in Toronto, you'll enjoy competitive compensation and the opportunity to lead impactful AI projects while working alongside talented professionals dedicated to pushing the boundaries of technology. With a strong emphasis on employee growth and development, Tubi provides a supportive environment that encourages you to take ownership of your work and make meaningful contributions to the future of AI-powered tools.
