Director of AI-Driven Product Support Ops in Toronto

Director of AI-Driven Product Support Ops in Toronto

Toronto Full-Time 148500 - 181500 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead an AI-driven team to enhance customer experience and manage complex operations.
  • Company: Join Tubi, Inc., a dynamic company with over 100M monthly active users.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
  • Other info: Collaborate with top talent across engineering, design, and finance.
  • Why this job: Make a real impact in a fast-paced environment while working with cutting-edge technology.
  • Qualifications: Proven leadership skills and experience in product support operations.

The predicted salary is between 148500 - 181500 $ per year.

Tubi, Inc. is seeking a Director of Product Support Operations to lead a lean, AI-first team that runs complex programs across live events, platform integrations, monetization, and financial operations for 100M+ MAU.

You will own end-to-end customer experience and the Tech Org's operating cadences, partnering with engineering, product, design, data science, and finance leaders.

This hybrid role is based in Toronto and other major hubs, requiring strategic execution and hands-on building.

Director of AI-Driven Product Support Ops in Toronto employer: Tubi, Inc.

Tubi is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the Director of Product Support Operations role. With a focus on AI-driven solutions and a commitment to employee growth, Tubi offers competitive benefits including flexible time off, generous parental leave, and wellness reimbursements, all while providing opportunities to lead complex initiatives that impact millions of users. Located in vibrant cities like Toronto, employees enjoy a collaborative environment where they can thrive as builders and leaders in the tech industry.

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Contact Details:

Tubi, Inc. Recruitment Team

We think you need these skills to ace Director of AI-Driven Product Support Ops in Toronto

Leadership Skills
AI-Driven Operations
Program Management
Customer Experience Management
Cross-Functional Collaboration
Strategic Execution
Technical Integration