TTEC is hiring a Service Delivery Manager for on-site leadership in Windsor, Ontario. You will lead and mentor a team to exceed client goals, handle escalations, and ensure a high-quality customer experience across calls.
You will report to the Senior Operations Manager, and leverage data insights to improve performance while maintaining a positive work environment and strong collaboration with the client and brand.
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Onsite Service Delivery Leader – Coach, Grow, Impact in Windsor employer: TTEC
TTEC is an exceptional employer that values impactful communication and employee engagement, making it a great place for professionals looking to make a difference. With a strong focus on collaboration and innovation, TTEC offers a supportive work culture that fosters growth and development, providing employees with opportunities to shape their careers while working remotely. Join a global team dedicated to connecting employee experiences with business objectives in a dynamic and rewarding environment.
