Facilitate onboarding and client-specific training onsite in Windsor, Ontario, using coaching and adult learning experience. Support new hires as they build performance expectations.
As a Learning and Development Trainer at TTEC, you will engage new hires in training environments and deliver programs accurately and on time. You will report to the Learning and Development Manager while supporting associates throughout training goals and performance expectations. The work includes client product training, mentoring, and coaching within established time frames.
Key Responsibilities:
- Facilitate onboarding and client-specific training programs
- Mentor and coach new hires toward training goals
- Deliver high-quality client product training
- Engage learners throughout the training environment
- Support accurate, timely training delivery
Requirements:
- High school diploma or equivalent
- Six months training and adult learning experience
- Six months call center experience
- Ability to foster collaboration and inclusion
- Ability to support systems knowledge and training resources
Apply training, coaching, and adult learning skills as TTEC supports new hires in Windsor, Ontario.
Learning Development Trainer Windsor employer: TTEC
TTEC is an exceptional employer that values impactful communication and employee engagement, making it a great place for professionals looking to make a difference. With a strong focus on collaboration and innovation, TTEC offers a supportive work culture that fosters growth and development, providing employees with opportunities to shape their careers while working remotely. Join a global team dedicated to connecting employee experiences with business objectives in a dynamic and rewarding environment.
