Human Resources Analyst (Learning & Development) in Richmond

Reporting to the Manager, Learning and Development, this position is responsible for providing comprehensive administrative and operational support across Human Resources functions, with a focus on Learning Management Systems (LMS), training & talent development, Human Resources Information Systems (HRIS), and HR-related projects.

• You Will
• Learning Management System Administration
• Course creation & load course onto the UKG Learning Management System (LMS)
• Develop and update e-learning content using i Spring and other e-learning tools
• Monitor training assignments, generate reports, and maintain accurate training records
• Test and proofread e-learning courses
• Respond to LMS-related inquiries and provide user support
• Talent Development
• Coordinate and oversee the Talent Pool Assessment Center process, including resume collection and screening in alignment with program requirements
• Manage assessment logistics and interview scheduling in collaboration with internal stakeholders
• Consolidate interview feedback and assessment data, and prepare summary reports to support final decision-making
• Training Support
• Edit, translate, and proofread course material of multi-language versions (i. e. Chinese, English)
• Support the logistics for in-person and online training
• Enhance employees’ learning experience and support company’s events
• Human Resources Information System
• Maintain and update employee data within the HRIS, ensuring accuracy and data integrity
• Support system configuration, user access, and troubleshooting of HRIS-related issues
• Partner with external & internal stakeholders to enhance system functionality and user experience
• Generate People Analytics reports and analytics to support HR operations
• Assist in HRIS projects, including system upgrades, implementations, and process improvements
• You Should Have / Be
• Bachelor’s degree or diploma in Human Resources or a business-related field.
• Working experience or knowledge in the Human Resources field.
• Working knowledge of Human Resources Information Systems (HRIS) and Workforce Management (WFM) systems, including data maintenance, reporting, and system navigation.
• Intermediate to advanced proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point) and knowledge of e-learning software, such as i Spring.
• Fast and accurate keyboarding skills.
• Experience in a fast-paced retail environment is an asset.
• Strong organizational skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Strong ability to learn independently and adapt quickly to new technologies.
• Ability to meet multiple deadlines without compromising work quality.
• Ability to work independently and collaboratively as part of a team.
• Ability to handle confidential information professionally and ethically.
• Strong interest in the Human Resources field.
• Strong sense of urgency and commitment to delivering quality work.
• High level of integrity and professional ethics.
• Strong attention to detail.
• Good verbal and written communication skills.
• Knowledge of Chinese is an asset; knowledge of French and Spanish is a plus.
• Shift

5-day work week (Monday to Friday), 9:00am – 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)

Safety Statement

Safety continues to be T&T Supermarket’s top priority.

We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

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