Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.
As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description
POSITION PURPOSE SUMMARY: The role is a front-line management position at the Maxwell Meighen Centre (135 Sherbourne St.), which is focused on overseeing Social Services program(s) as well as carrying a certain caseload and/ or assisting the leadership team in managing a facility assisting clients through difficult times and promoting moving towards self-sufficiency.
ACCOUNTABILITIES
Case Management Team Supervision
- Responsible for the overall daily operation and management of the Case Management Team
- Participate and support team in case conferences with partner agencies
- Responsible for the data base and networking with other service providers for consistent reporting functions
- Ensure Caseworker team develops and maintains client intervention/case management system including accurate, up to date, and complete documentation to Funders and Salvation Army standards
- Lead weekly case management meetings with team
- Review individual case workers/resource workers case notes, when required
- Regularly review and recommend, if necessary, revisions to operational policies and procedures
- Participate in meetings with community partners to ensure all referrals for housing are passed to the appropriate housing service provider
- Escalate higher-level issues/concerns to the Leadership team for their guidance/resolution
- Provide case management
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Program Service Manager in Toronto employer: TSA The Salvation Army TSA
The Salvation Army in Halifax is an exceptional employer that prioritizes community impact and employee development. With a strong focus on collaboration and support, staff members enjoy a positive work culture that fosters growth through training and leadership opportunities. Working here means being part of a dedicated team committed to making a meaningful difference in the lives of families and individuals in need.
Contact Details:
TSA The Salvation Army TSA Recruitment Team
