At a Glance
- Tasks: Ensure effective IT service management and improve incident and change processes.
- Company: Join The Salvation Army, a mission-driven organization making a difference.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic work environment focused on continuous improvement and community support.
- Why this job: Make an impact by enhancing IT services that support vital operations.
- Qualifications: Experience in IT service management and strong collaboration skills.
The predicted salary is between 62100 - 75900 $ per year.
The Salvation Army is seeking an ITSM Analyst to ensure effective delivery of IT Service Management processes, with a strong focus on incident and change management. You will collaborate with IT teams to improve service quality and support mission-critical operations across the organization.
You will monitor performance, maintain governance documentation, and contribute to continual service improvements while supporting release and configuration management with a customer-focused approach.
ITSM Analyst: Incident & Change Optimizer in Ottawa employer: TSA The Salvation Army TSA
The Salvation Army in Halifax is an exceptional employer that prioritizes community impact and employee development. With a strong focus on collaboration and support, staff members enjoy a positive work culture that fosters growth through training and leadership opportunities. Working here means being part of a dedicated team committed to making a meaningful difference in the lives of families and individuals in need.
Contact Details:
TSA The Salvation Army TSA Recruitment Team
