ITSM Analyst: Incident & Change Optimizer

ITSM Analyst: Incident & Change Optimizer

Full-Time On-site
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The Salvation Army is seeking an ITSM Analyst to ensure effective delivery of IT Service Management processes, with a strong focus on incident and change management. You will collaborate with IT teams to improve service quality and support mission-critical operations across the organization.

You will monitor performance, maintain governance documentation, and contribute to continual service improvements while supporting release and configuration management with a customer-focused approach and

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ITSM Analyst: Incident & Change Optimizer employer: TSA The Salvation Army TSA

The Salvation Army in Halifax is an exceptional employer that prioritizes community impact and employee development. With a strong focus on collaboration and support, staff members enjoy a positive work culture that fosters growth through training and leadership opportunities. Working here means being part of a dedicated team committed to making a meaningful difference in the lives of families and individuals in need.

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Contact Details:

TSA The Salvation Army TSA Recruitment Team