We are seeking a Solution Portfolio Manager to define, evolve, and scale Trundl's portfolio of solutions across AI, customer service, application development, and cloud/platform migrations. You will work closely with the Global Head of Software & Solutions and cross-functional teams to turn recurring customer needs into repeatable, outcome-focused solutions that drive growth and delivery efficiency.
Key Responsibilities:
- Manage and evolve Trundl's solution portfolio, including AI, customer service, application development, and cloud/platform migration offerings
- Define and refine solution offerings, use cases, and value propositions
- Identify market opportunities, portfolio gaps, and areas for investment
- Support solution roadmaps, pricing, and packaging decisions
- Partner with Sales and Marketing on launches, campaigns, and demand generation
- Develop solution messaging, positioning, and sales enablement assets
- Support proposals, presentations, and internal solution training
- Work directly with customers and prospects through discovery, interviews, and workshops
- Analyze delivery feedback, win/loss data, and market signals to inform improvements
- Collaborate with Sales, Marketing, Solution Architects, Delivery, Managed Services, and Engineering
- Represent Trundl in customer meetings, partner sessions, webinars, and industry events
Qualifications & Skills:
- 5–10 years of relevant experience in solution, portfolio, offering, or product management, or a similar role
- Experience within the Atlassian ecosystem
- Background in developing, packaging, commercializing, or managing solution offerings
- Experience working directly with customers and supporting go-to-market and sales enablement efforts
- Strong communication, presentation, and writing skills
- Experience collaborating across technical, consulting, sales, and marketing teams
- Ability to influence stakeholders without formal authority and manage multiple priorities
Preferred Qualifications:
- Experience at an Atlassian Solution Partner or consulting/professional services organization
- Experience with solution management, offering management, or product management in a B2B context
- Familiarity with Healthcare Technology and/or High-Tech Manufacturing
- Experience with AI-enabled business solutions
- Familiarity with monday.com and/or Microsoft ecosystems
Compensation: $125-150k CAD
What We Offer:
- Opportunity to shape and grow a strategic solutions portfolio
- Close collaboration with senior leadership and cross-functional teams
- Exposure to high-impact, repeatable customer solutions in the Atlassian ecosystem
- Flexible work arrangements in a remote-first environment
Solution Portfolio Manager in Ottawa employer: Trundl, Inc.
Trundl is an exceptional employer that offers a dynamic work environment where you can shape and grow a strategic solutions portfolio in the rapidly evolving fields of AI, customer service, and cloud technologies. With flexible work arrangements and close collaboration with senior leadership, employees are empowered to drive impactful customer solutions while enjoying opportunities for professional growth and development. Join us to be part of a forward-thinking team that values innovation and teamwork in a remote-first setting.
