At a Glance
- Tasks: Deliver top-notch customer service and support internal teams in London.
- Company: Join Trudell Healthcare Solutions, a leader in healthcare innovation.
- Benefits: Gain valuable experience, competitive pay, and opportunities for growth.
- Other info: Dynamic role with potential for career advancement in a supportive environment.
- Why this job: Make a difference by enhancing customer satisfaction and improving order fulfilment.
- Qualifications: College diploma in Business and 1-3 years of customer experience.
The predicted salary is between 39600 - 48400 $ per year.
Deliver accurate customer service in London as a Customer Experience Representative using communication skills, order handling, and solutions-focused thinking.
Trudell Healthcare Solutions seeks a detail-oriented representative to maintain customer relationships and support internal teams.
You will respond to inquiries, investigate concerns, coordinate information, and contribute insights that improve order fulfilment.
The position also supports region-specific inside sales activities as required.
Key Responsibilities
- Maintain customer satisfaction while responding proactively to orders and concerns
- Coordinate information exchange and maintain accurate data systems
- Advise personnel about delays, outstanding needs, and conflicts
- Facilitate resolutions while maintaining product and service quality
- Distribute approved quotes promptly and support special projects
Requirements
- College diploma in Business or equivalent
- One to three years in customer experience
- Data entry and Microsoft suite proficiency
- English fluency and strong written communication
- ERP, e-commerce, AI, or healthcare experience preferred
Apply customer service, order investigation, data accuracy, and communication skills within Trudell Healthcare Solutions' London facility.
Customer Experience Representative – London employer: Trudell Healthcare Solutions Inc.
Trudell Healthcare Solutions Inc. offers a collaborative work environment where employees can thrive and make a meaningful impact on patient lives. The company provides competitive compensation, comprehensive benefits including health and dental plans, and opportunities for professional growth within the healthcare sector. Employees are encouraged to bring their marketing acumen and business insight to enhance team performance and contribute to commercial success.
Contact Details:
Trudell Healthcare Solutions Inc. Recruitment Team
