At a Glance
- Tasks: Deliver exceptional customer experiences and keep vehicles on the road as a Service Advisor.
- Company: Join Comox Valley Toyota, part of Trotman Auto Group, a top employer in BC.
- Benefits: Enjoy competitive salary, health benefits, and paid training for career growth.
- Other info: Full-time permanent role with excellent opportunities for advancement.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Passionate about cars with 1+ years experience in customer service roles.
The predicted salary is between 60000 - 100000 $ per year.
Looking for an exciting job in Courtenay with a top employer? Join Comox Valley Toyota, part of Trotman Auto Group, recognized as one of Canada's Best Managed Companies!
Why Work With Us?
- A rewarding career with a top automotive group in BC
- Permanent Role with a Competitive Salary
- Benefits - Access a wide range of medical, dental, and mental wellness services to keep you and your family healthy
- A supportive and innovative workplace culture
- Career growth and development through paid training, NADA courses, and internal advancement opportunities
Who We’re Looking For:
- Passionate about cars and customer service
- 1+ years experience as an automotive service advisor or related role
- Proficiency in MS Office, Outlook, DMS system experience (e.g. PBS, CDK, Keyloop Serti or any similar DMS)
- Strong communication, excellent interpersonal and relationship-building skills
- Motivated to grow in a fast-paced environment
Schedule: Full-Time; Permanent
Compensation: $60,000-$100,000 per year
What Your Day Will Look Like:
- Customer Service: Provide top-notch service by listening to customer concerns and understanding their needs
- Inspections and Quotes: Perform thorough multi-point inspections and compile accurate quotes using MPI Software
- Warranty and Contracts: Verify warranty coverage and explain coverage and exclusions to customers
- Communication and Follow-Up: Maintain effective communication with Service Technicians and keep customers updated on their vehicle's status
- Maintenance Recommendations: Use your expertise to recommend necessary repairs and maintenance based on customer descriptions and service history
Trotman Auto Group is an equal-opportunity employer. Only selected candidates will be contacted.
Service Advisor employer: Trotman Auto Group
Trotman Auto Group stands out as an exceptional employer, offering a dynamic and supportive work environment in Langley, British Columbia. As a family-owned business, we prioritize a people-first culture that fosters collaboration, accountability, and respect, ensuring our employees thrive both personally and professionally. With competitive compensation packages, including generous performance bonuses, and opportunities for growth within a respected organization, joining Trotman Auto Group means becoming part of a team dedicated to operational excellence and customer satisfaction in the automotive industry.
