At a Glance
- Tasks: Manage customer relationships and troubleshoot technical challenges with our payouts platform.
- Company: Join Trolley, a dynamic company focused on customer success and innovation.
- Benefits: Remote work, equity options, and a supportive team environment.
- Other info: Opportunity to work in a hybrid team across major Canadian cities.
- Why this job: Make a real difference by helping customers maximize their platform experience.
- Qualifications: Strong technical skills and excellent communication abilities required.
The predicted salary is between 130500 - 159500 $ per year.
Trolley is seeking a Senior Technical Support & Success Manager to join our hybrid team across Montréal, Toronto, or Halifax.
You will own high-impact customer relationships, troubleshoot API and integration challenges, and partner with Product and Engineering to drive platform adoption and satisfaction.
This role requires deep technical knowledge, strong communication, and a passion for helping customers realize value from our payouts platform.
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Senior Technical Success Manager – Remote in Halifax employer: Trolley
Trolley is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for an Executive Product Leader to thrive. With a strong focus on employee growth and development, Trolley offers unique opportunities to shape the future of fintech while working in vibrant cities like Toronto or Montréal. The hybrid work model promotes flexibility, ensuring a healthy work-life balance while driving impactful product strategies in a supportive environment.