Transform client success in the private sector as a Senior Deployment Strategist with TRM Labs. Leverage AI to optimize account management and drive measurable results.
In this role, you will take ownership of strategic commercial accounts, ensuring their success through innovative use of AI technologies. With over five years of experience in crypto or fintech, you will actively engage with clients, using your financial crime expertise to guide them. Your ability to construct success strategies will be key in promoting client retention and identifying growth opportunities.
Key Responsibilities:
- Lead client relationships for strategic accounts
- Implement AI tools to streamline account management
- Create and validate client success plans
- Proactively address retention and growth opportunities
- Capture and relay customer feedback to enhance product development
Requirements:
- 5+ years experience in crypto or financial institutions
- Knowledge of AML, sanctions, and investigations
- Proven success in account management and strategy
- AI fluency with tools like Claude
- Strong communication skills for technical content
Advance TRM's mission by driving impactful strategies that ensure client success across the private sector.
AI-Focused Deployment Strategist at TRM Labs in Ottawa employer: TRM Labs
At TRM Labs, we are dedicated to building a safer world through innovative technology and a mission-driven culture. As a Senior or Staff Software Engineer on our Data Platform team in Canada, you'll enjoy a collaborative work environment that fosters personal growth and encourages impactful contributions to global security efforts. With competitive benefits and the opportunity to work alongside some of the brightest minds in the industry, TRM is an exceptional employer for those looking to make a meaningful difference.
