Extendicare in Markham, Ontario is seeking an HR Service Centre Analyst to be the first point of contact for employees and managers on a wide range of HR inquiries. You will handle inquiries via ServiceNow, phone, and other channels, investigate complex questions, and ensure timely resolution with a strong focus on employee experience.
You will provide guidance on HR policies, processes and self-service options, log cases in the case management system, and support escalation under defined SLAs.
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Hybrid HR Service Desk Specialist in Markham employer: triOS Education Group
triOS Education Group offers a dynamic work environment that emphasizes professional growth and development. Employees benefit from a collaborative culture, competitive health benefits, and opportunities for training and advancement within the organization. The company is committed to delivering high-quality education and support to its students, making it an attractive employer for those passionate about education.