At a Glance
- Tasks: Schedule staff, manage inventory, and provide clerical support in a fast-paced environment.
- Company: Join a compassionate organization dedicated to serving seniors and marginalized populations.
- Benefits: Gain valuable experience, work in a supportive team, and develop essential administrative skills.
- Other info: Dynamic workplace with opportunities for growth and learning in healthcare administration.
- Why this job: Make a difference in people's lives while honing your organizational and customer service skills.
- Qualifications: 3 years of experience in a similar role; post-secondary education is a plus.
The predicted salary is between 19.8 - 24.2 $ per hour.
- Status: Full-time
- Department: Administration
- Reports to: Office manager
POSITION SUMMARY
Reporting to the Office Manager, the Scheduler/ Administrative support provides exceptional customer service to clients, families, visitors and external parties.
This position is also responsible for the 7 day a week scheduling of employees to ensure accuracy and efficient delivery of data to Head Office.
Other duties include ordering, distributing and maintaining an inventory of all medical supplies, office supplies and maintaining admission/discharge functions in the Point Click Care system.
KEY ACCOUNTABILITIES (INCLUDE BUT NOT LIMITED TO)
- Perform scheduling of staff.
- Receive shipment and distribute to different units as required.
- Assist with inventory management.
- Monitoring and completing admission and discharge functions.
- Mail delivery to residents.
- Provide clerical support to all Departments and manages the workflow of all nursing stations.
- Order medical supplies for residents.
- Type, edit and submit correspondence for senior leadership team
- Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in TPFA's policies and procedures manual.
- Answer all incoming calls, and respond to caller's inquiries in a positive, professional manner.
- Greet, assist and direct all visitors, tenants and external clients
- Complete other duties as assigned.
Attributes
- Customer service oriented.
- Exceptional Telephone skills.
- Ability to listen attentively and maintain composure.
- Ability to deal with continuous interruptions (remain focused during distracting and stressful situations).
- Must be able to handle multiple tasks in a busy environment.
- Be a team player.
EDUCATION AND EXPERIENCE
- Minimum of 3 years' experience in a similar role is required.
- Completion of a post-secondary certificate/ diploma from an Administrative Assistant program will be considered an asset.
- Previous experience working in a receiving shipment environment will be an asset.
- Good working knowledge of Microsoft Office.
- Advanced First Aid Certificate is strongly preferred.
- Completion of WHIMIS and regular compliance with the program is required.
WORKING CONDITIONS
This industry requires empathy for and an understanding of the needs of seniors and requires a complete and current (within six months) Vulnerable Sector Check including a Criminal Background Check.
This position is a fast-paced, challenging, working environment that provides complex care to seniors and other marginalized populations.
The ability to be flexible to meet the demands of this work environment is required for success.
This work can be stressful and you may encounter challenging behaviours including physical or verbal aggression.
Scheduler/Administrative Support in Calgary employer: Trinity Place Foundations
As a Scheduler/Administrative Support at our organization, you will thrive in a supportive and dynamic work culture that prioritizes exceptional customer service and teamwork. We offer comprehensive benefits, opportunities for professional growth, and a commitment to ethical practices, all while working in a fast-paced environment dedicated to providing quality care for seniors. Join us in making a meaningful impact in the lives of our clients and their families in a role that is both rewarding and essential.
