Employment Type
Full time
Shift
Day Shift
Description
At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.
MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:
- MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
- MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
- MercyOne Oelwein Medical Center, Community Level IV Trauma Designation
With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.
MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.
As a Clinical Integration Specialist at MercyOne, you will assist and support the Regional Manager of Quality and Safety for the Medical Group, in quality and safety strategies, plans, and regulatory requirements that improve outcomes and reduce harm to patients.
The specialist works closely with ministry colleagues, providers, and leaders in implementing, monitoring, and evaluating quality and safety programs, structures and requirements that culminate in high reliability.
The specialist, under the direction of the Regional Manager, assists in achieving excellence in quality and safety work related to patient outcomes (process and outcome measures), performance improvement strategies and methodologies, culture of safety (TogetherSafe) initiatives, and patient safety organization (PSO) collaboration with risk management that ensures high quality and safe care.
Schedule
Full time 40 hours a week
General Requirements
- Knows, understands, incorporates, and demonstrates the MercyOne (Trinity Health) Mission, Vision, Core Values, Actions and Promise in behaviors, practices, and decisions.
- Assists the manager in areas of oversight of quality, patient safety (inclusive of the culture of safety (TogetherSafe) work) and infection prevention across the ministry.
- Supports the work of quality and safety related to the quality assurance and performance improvement plan, local/region/system strategies, regulatory and accrediting body requirements (i.e., Centers for Medicare and Medicaid Services (CMS), Department of Inspections, Appeals, and Licensure (DIAL), The Joint Commission (TJC),etc.), in conjunction with the hospital's leaders, colleagues and providers.
- Identifies problem areas in need of focused attention and supports the manager to implement actions to drive improved outcomes.
- Assists the manager in achieving the best outcomes aligned to CMS, pay for performance programs (including those aligned to commercial carriers) and TJC in areas of quality measures and regulatory requirements.
- Promotes continuous improvement toward achieving excellent outcomes and recognition in regards to outside "rating" organizations, including (not all inclusive) CMS, Leapfrog, Healthgrades, and Blue Distinction etc.
- Collaborates with Medical Group executive leadership, providers, and leaders in meeting/exceeding standards of excellence and achieving national designations, certifications, and awards.
- Collaborates with colleagues in areas of accreditation, risk management, patient experience, clinical practice and performance excellence to provide identified and needed support for improvement.
- Serves as a resource for Clinic Operations and Clinical Leaders in the development, implementation, and evaluation of patient care programs and clinic practice standards, including policies, guidelines, procedures and professional practice models.
- Facilitates and supports the local market Medical Practice Committees.
- Assists with implementation of quality excellence systems that integrate LEAN and other methodologies as appropriate to create a data-driven quality improvement programming.
- Provides appropriate support, and/or consultative services (project design, selection of data required, development of documentation tools, etc.) to quality improvement teams.
- Works closely with colleagues in improving the organization's culture of safety - including the concept of a "Just Culture" and "TogetherSafe".
- Supports opportunities for improvement on Cause Analyses (apparent cause, root cause, common cause), Healthcare Failure Modes and Effects Analysis (HFMEA), and Patient Safety Organization (PSO) initiatives.
- Assists the manager in ensuring accuracy of data in regulator
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Clinical Integration Specialist employer: Trinity Health
MercyOne Northeast Iowa is an exceptional employer that prioritizes the well-being and professional growth of its staff. With a supportive work culture, comprehensive health benefits, and opportunities for continuing education, employees thrive in a collaborative environment dedicated to patient care. Located in Waterloo, this role offers a unique chance to make a meaningful impact while enjoying a balanced work-life schedule.
