At a Glance
- Tasks: Lead Service and Parts operations to boost dealership performance and customer satisfaction.
- Company: Join Jim Pattison Toyota Northshore, a leader in the automotive industry.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work with Toyota standards and improve operational efficiency.
- Why this job: Make a real impact in a thriving dealership while leading a passionate team.
- Qualifications: 5+ years in senior automotive Fixed Operations management and strong leadership skills.
The predicted salary is between 63000 - 77000 $ per year.
Lead Service and Parts operations at Jim Pattison Toyota Northshore, using automotive management and financial oversight to strengthen dealership results. As a senior leader, you will report to the General Manager and guide Service, Parts, and Assistant Service Managers. You will direct fixed operations across profitability, efficiency, customer loyalty, staffing, budgets, KPIs, and Toyota standards. Familiarity with the Toyota Production System and Lean thinking is a strong plus.
Key Responsibilities:
- Coach managers and align Service and Parts teams
- Set targets, KPIs, benchmarks, and operating plans
- Manage budgets, forecasts, expenses, and departmental results
- Improve workflow, shop loading, inventory control, and throughput
- Resolve serious customer concerns and strengthen retention
Requirements:
- Five or more years in senior automotive Fixed Operations management
- Experience running large Service and Parts departments
- Knowledge of dealer systems, reporting, inventory, and scheduling tools
- Understanding of warranty, flat-rate pay, and parts dynamics
- Valid driver's licence and clean driving record
Bring fixed operations leadership, financial discipline, and customer focus to Toyota Service and Parts performance.
Fixed Operations Director in North Vancouver employer: Tribe513
Jim Pattison Toyota Northshore is an exceptional employer located in the vibrant community of North Vancouver, offering a dynamic work culture that prioritizes employee satisfaction and professional growth. With a strong focus on operational excellence and adherence to Toyota standards, employees benefit from comprehensive training programs and opportunities for advancement within the company. Join a team that values collaboration and innovation, ensuring that every member contributes to delivering outstanding service and profitability.
