Junior Property Manager

We are seeking a motivated and organized Junior Property Manager to join our team on a full-time basis. This position will primarily support the management of single-family residential rental properties and will involve regular communication with property owners, tenants, contractors, and prospective renters. The ideal candidate is professional, reliable, detail-oriented, and comfortable managing multiple properties and priorities at the same time. This is a hands-on role involving a combination of office administration, tenant relations, property inspections, leasing, and maintenance coordination.

Key Responsibilities

• Assist with the day-to-day management of a portfolio of single-family rental properties.
• Act as a point of contact for tenants and property owners regarding general inquiries, maintenance concerns, and property-related matters.
• Respond to tenant and owner emails and phone calls in a professional and timely manner.
• Conduct routine property inspections and prepare inspection reports with photos and recommendations.
• Conduct move-in and move-out inspections and complete required documentation.
• Coordinate property access for contractors, inspections, appraisals, and other services as required.
• Assist with advertising available rental properties and responding to rental inquiries.
• Schedule and conduct property showings for prospective tenants.
• Review rental applications, references, employment information, and supporting documentation.
• Assist with tenant screening and preparation of tenancy agreements.
• Coordinate tenant move-ins, including collection of deposits, required documents, and property information.
• Assist with tenant move-outs, inspections, deposit reconciliation, and preparation of properties for re-rental.
• Monitor rent payments and follow up on outstanding or late rent.
• Prepare and deliver tenancy notices and other correspondence when required.
• Maintain accurate records for tenants, owners, leases, inspections, maintenance, and property documentation.
• Communicate regularly with property owners regarding tenant matters, maintenance, vacancies, and the overall condition of their property.
• Monitor vacant properties and coordinate cleaning, repairs, landscaping, and other work required before re-renting.
• Assist with resolving tenant complaints and tenancy-related concerns professionally.
• Ensure properties are being maintained in accordance with tenancy agreements and company standards.
• Work with senior Property Managers on more complex tenancy, maintenance, or owner-related matters.
• Ensure applicable residential tenancy legislation, company policies, and procedures are followed.
• Assist with emergency maintenance situations and urgent tenant concerns when required.
• Perform other property management and administrative duties as assigned.

Qualifications

• Previous experience in property management, residential rentals, real estate, administration, or customer service is considered an asset.
• Strong written and verbal communication skills.
• Excellent organization and time-management skills.
• Ability to manage multiple properties, appointments, maintenance requests, and deadlines.
• Strong attention to detail and ability to maintain accurate documentation.
• Professional and confident when communicating with tenants, property owners, contractors, and prospective tenants.
• Strong problem-solving and conflict-resolution skills.
• Ability to work independently while also collaborating with the property management team.
• Comfortable conducting property inspections and travelling between properties.
• Proficiency with Microsoft Office, email, and general computer systems.
• Experience with property management software is considered an asset.
• Knowledge of residential tenancy legislation is considered an asset.
• Valid driver's licence and reliable vehicle required.
• Property management licensing, or willingness to obtain licensing where required, is considered an asset.

Schedule: Monday to Friday, with occasional after-hours or emergency assistance as required.

Key Skills

• Tenant relations
• Owner communication
• Leasing and tenant screening
• Property inspections
• Maintenance coordination
• Rent collection and arrears follow-up
• Organization and time management
• Written correspondence and documentation
• Conflict resolution
• Contractor and vendor coordination
• Attention to detail
• Ability to work independently