AI-First Product Manager – Remote in Winnipeg

Shape the Future with TribalScale. TribalScale is a digital innovation firm that helps organizations adapt and thrive in a rapidly changing world. We partner with clients to build transformative digital products, modernize technology platforms, and apply emerging technologies—including artificial intelligence—to meaningful business challenges. Our teams work closely with clients from strategy through execution. We value curiosity, ownership, practical innovation, and people who are comfortable turning ambiguity into action.

The Role: As a Product Manager at TribalScale, you will lead product discovery and delivery in close collaboration with clients, designers, and engineers. This is a consultative, client-facing role—you will be embedded in delivery teams, guiding decisions from problem definition through execution. You will be expected to balance strategic thinking, delivery execution, and strong communication, while operating comfortably in ambiguity. Importantly, our PMs are expected to be AI-fluent—both in how they work day-to-day and in how they help teams build AI-enabled products.

What You’ll Do:

• Product Discovery & Strategy: Partner with clients to understand business problems and translate them into clear product opportunities. Lead discovery workshops, stakeholder interviews, and alignment sessions. Define product goals, success metrics, and outcomes—not just features. Evaluate trade-offs and make informed recommendations in uncertain environments.
• Delivery & Execution: Own and manage the product backlog, including prioritization, refinement, and roadmap planning. Collaborate closely with Engineering and Design to deliver high-quality solutions. Ensure clarity of requirements, acceptance criteria, and scope. Proactively manage risks, dependencies, and changing priorities.
• Client Partnership: Act as a trusted advisor to client stakeholders (including Director and VP-level). Communicate clearly and confidently about progress, risks, and trade-offs. Help clients understand the “why” behind product decisions.

AI Expectations (Core to the Role):

• AI for Personal & Team Productivity: Actively use AI tools (e.g. LLMs) to improve your own effectiveness, such as drafting and refining product documentation, synthesizing research and stakeholder inputs, and supporting analysis, planning, and decision-making.
• Building AI-Enabled Products: Collaborate with Engineering and Design to help shape AI-powered product experiences. Demonstrate a working understanding of Retrieval-Augmented Generation (RAG) patterns and how LLM-based systems are designed, scoped, and evaluated.

What We’re Looking For:

• 4+ years of experience as a Product Manager (or similar role) in consulting, agency, or client-facing environments.
• Strong experience leading discovery and delivery simultaneously.
• Excellent written and verbal communication skills.
• Comfort operating in ambiguous, fast-changing contexts.
• Hands-on experience using AI tools in your day-to-day work.
• Familiarity with modern AI product patterns, including RAG-based systems.

Why TribalScale: Work on meaningful, complex problems across industries. Collaborate with experienced product, design, and engineering leaders. Strong emphasis on learning, feedback, and professional growth. Opportunity to help shape how modern, AI-enabled products are built.

Diversity: Our Collective Strength. TribalScale proudly stands as a beacon of equal opportunity in employment and workplace culture. We are steadfastly committed to equal employment opportunity, transcending the boundaries of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, able-bodiedness, or gender identity. We not only welcome but actively encourage applications from individuals of all abilities, ages, citizenships, marital statuses, and gender identities.