Senior Change Management Consultant in Toronto

Tri-global Solutions Group Inc. is seeking one (1) Senior Change Management Consultant to join our talented Service Delivery team within the Government Services Integration Cluster, Ministry of Public and Business Service Delivery (Ontario Public Service).

WORK MODEL: The successful candidate is required to fully onsite, 5 days per week onsite at 40 Street Clair Avenue West, Toronto, Ontario.

PROJECT OVERVIEW The Change Management Specialist will play a critical role in supporting an enterprise-wide IT transformation initiative, the Common Compliance Management Platform (CCMP). This role ensures successful adoption of a new system and processes by developing and executing change management strategies that align with organizational goals and stakeholder needs. The specialist will work closely with project teams, business units, and leadership to assess change impacts, build readiness, and foster engagement across the organization.

Key Responsibilities:

• Lead change management planning and execution for the CCMP enterprise initiative.
• Develop change management strategies and plans for the multiple types of stakeholders.
• Develop and co-ordinate delivery of change management workshops and related materials.
• Design and implement training and support programs.
• Collaborate with project managers, business analysts, and technical teams to ensure alignment with stakeholder needs and enterprise strategic needs.
• Monitor and report on change adoption, resistance, and feedback.

DESCRIPTION OF SERVICES Responsibilities:

• Work with organizations, providing expertise, consultative advice, guidance, and coaching, to build knowledge and expertise of change management principles, methodologies, and tools.
• Help leaders and teams enhance their capabilities to understand how change impacts people and how to support them as they transition through change.
• Partner and work collaboratively with key roles such as project managers, business analysts, and leadership to integrate change practices at all levels of the organization.
• Develop and implement change management strategies, plans, and framework.
• Ensure the alignment of change management activities with participating stakeholders to remove change barriers and contribute to problem solving.
• Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns.
• Administer measurement systems to track adoption, utilization, and proficiency of individual changes.

General Skills:

• Experience and knowledge of change management industry standards, best practices, methodologies, and tools.
• Strong conflict management, interpersonal and communication skills (written and verbal).
• Excellent active listening skills.
• Strong analytical and decision-making abilities.
• Strong presentation and group facilitation skills.

Desirable Skills:

• Experience identifying and assessing change impacts to the organization’s business processes and technology solutions.
• Experience leading medium to large transformational change projects.
• Experience developing actionable and targeted change management plans.
• Experience defining and measuring success metrics and monitor change progress.

MANDATORY REQUIREMENTS:

• Demonstrated experience in leading large scale enterprise-level (multi-ministry) change initiatives.
• Ability to develop and implement change strategies in multi-stakeholder environments.
• Experience developing communication plans and craft clear, compelling materials for diverse audiences.
• Experience conducting workshops, briefings, and training sessions.

We thank all candidates in advance. Only candidates selected for an interview will be contacted.

WHY WORK WITH TRI-GLOBAL? Empower positive change by enabling our clients to revolutionize innovation and technology, elevating them to a higher level of excellence and efficiency.