At a Glance
- Tasks: Resolve complex B2B receivables issues using your bilingual skills in English and French.
- Company: Join TransUnion, a leader in data solutions with a supportive hybrid work culture.
- Benefits: Enjoy competitive pay, flexible work arrangements, and opportunities for professional growth.
- Other info: Collaborate with a dynamic team and develop your critical thinking skills.
- Why this job: Make an impact by managing high-volume collections and enhancing customer relationships.
- Qualifications: 3+ years of B2B collections experience and fluency in English and French required.
The predicted salary is between 41850 - 51150 $ per year.
Use English and French collections expertise at Trans Union while resolving complex B2B receivables issues in a hybrid office arrangement.
Apply critical thinking to escalated invoices and customer relationships.
As a Collections Analyst, you will manage high-volume customers and offices while collecting ageing invoices.
You will serve as an informal resource for less experienced team members.
The work includes coordinating collection plans, researching invoice disputes, and documenting collection calls.
Strong communication and attention to detail support effective customer and internal collaboration.
Key Responsibilities
- Contact clients proactively about overdue receivables
- Coordinate collection plans with assigned customers
- Document key collection call information in the host system
- Research and resolve invoice disputes
- Liaise with sales teams on collection efforts
Requirements
- Three or more years of hands-on B2B collections experience
- Fluency in written and oral English and French
- Proficiency in Microsoft Excel
- Strong communication, documentation, and attention-to-detail skills
- Ability to manage conflicting priorities and strict deadlines
Bring bilingual communication, B2B collections experience, and critical thinking to Trans Union's complex receivables work.
Bilingual B2B Collections Analyst in Burlington employer: TransUnion
TransUnion is an exceptional employer that fosters a dynamic and inclusive work culture, offering flexible hybrid roles that empower employees to balance their professional and personal lives. With a strong commitment to employee growth, TransUnion provides ample opportunities for professional development and training, ensuring that you can advance your legal career while contributing to innovative product solutions in compliance with Canadian privacy laws. Join us in a collaborative environment where your expertise will be valued and your contributions will help shape the future of our products.
