Coordinate transit staff, schedules, and service levels as a Supervisor supporting safe, dependable shuttle operations in Toronto's GTA. Strong communication and customer service experience matter.
Working with drivers and the Operations Manager, you will help maintain standards under Voyago policies and contract requirements. The role includes site visits, performance follow-up, KPI reporting, emergency availability, payroll oversight, and communication with maintenance, Human Resources, and health and safety teams.
Key Responsibilities:
- Direct drivers and maintain contract and policy standards
- Review KPIs with drivers and report results
- Respond to emergencies, including holidays and weekends
- Follow up on incidents, collisions, and staff performance
- Support employee meetings, engagement, and operational needs
Requirements:
- Minimum two years' similar experience preferred
- Strong proven customer service experience
- Enhanced Word, Excel, PowerPoint, and Outlook knowledge
- In-depth GTA, Etobicoke, and surrounding region knowledge
- Clean criminal record and vulnerable sector screening
Apply transit supervision, driver coordination, and communication skills across Voyago's shuttle service and operational support network.
Transit Supervisor Driver Operations in Toronto employer: Transdev Ontario Manitoba
Transdev (East Ferris Bus Lines) is an exceptional employer that prioritizes the well-being and development of its employees. With competitive pay, comprehensive training programs, and a supportive work culture that values diversity, we empower our team members to thrive while making a positive impact in their communities. Join us in a role that offers flexibility, opportunities for growth, and the chance to contribute to sustainable transportation solutions in the beautiful Nipissing region.
