At a Glance
- Tasks: Coordinate service activities and ensure customer satisfaction while managing resources.
- Company: Join Trane, a leader in HVAC solutions, in a supportive team environment.
- Benefits: Full-time position with opportunities for career growth and skill enhancement.
- Other info: Be part of a sustainable future and work with innovative energy management systems.
- Why this job: Make a difference in customer service while developing your coordination skills.
- Qualifications: One year of experience or three years with a high school diploma required.
The predicted salary is between 72000 - 88000 $ per year.
Elevate your career as a Service Coordinator II with Trane in Burnaby.
This full-time position focuses on coordinating service activities, maintaining customer satisfaction, and ensuring effective communication with Field Technicians.
At Trane, you will play a critical role in managing operational resources for service agreements and repairs.
Your responsibilities include dispatching team members and scheduling personnel, ensuring project needs are met efficiently.
You'll interact with Project Managers and HVAC Field Technicians regularly to prioritize tasks and maintain smooth operations.
Key Responsibilities
- Coordinate and assign service resources for projects
- Schedule personnel and materials based on project requirements
- Communicate with Project Managers for effective task assignment
- Investigate customer concerns and provide feedback to teams
- Generate work orders and necessary project reports
Requirements
- One year of related experience or three years with HS Diploma
- Strong customer service and communication skills
- Proficiency in Word, Excel, and Outlook
- Organized with strong multitasking abilities
- Familiarity with HVAC and Energy Management Systems preferred
Contribute to a sustainable future while enhancing your coordination expertise at Trane.
Service Coordinator in Burnaby employer: Trane Supply
Trane Technologies is an exceptional employer that prioritizes sustainability and innovation in the HVAC and building systems sector. With a strong commitment to employee growth, a supportive work culture, and flexible working arrangements, we empower our team members to thrive both professionally and personally. Join us to make a meaningful impact on the world while enjoying competitive benefits and opportunities for continuous development.
