Serve French- and English-speaking customers onsite in Woodbridge, Ontario, using account management and technical support skills in a B2B environment.
As a Bilingual Customer Account Manager with Fleming and Baron, an ASSA ABLOY company, you will provide customer support for technical products. The position supports customers across French-speaking and non-French-speaking regions. You will manage inquiries, orders, pricing, follow-up, and after-sales needs while partnering with Sales and internal support departments.
Key Responsibilities:
- Support inquiries, pricing, discounts, order entry, and follow-up
- Review product and pricing accuracy across customer orders
- Resolve discrepancies and recommend suitable product alternatives
- Build relationships and understand customer requirements
- Advocate for customers and provide accurate internal updates
Requirements:
- Fluency in French and English
- Three or more years supporting custom products
- University degree or technology-related diploma
- Experience with CRM, Microsoft Office, and ERP systems
- Strong communication, troubleshooting, and problem-solving skills
Apply your bilingual communication, account management, and technical customer support skills with Fleming and Baron in Woodbridge.
Bilingual Customer Account Manager employer: Traka Group
At ASSA ABLOY, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in Winnipeg, Manitoba, our General Manager role provides the opportunity to lead a diverse team of approximately 160 employees while driving operational excellence and employee engagement. We are committed to your professional growth, providing extensive training and international opportunities, ensuring you can build a rewarding career with us.
