Trail Appliances in Edmonton South is seeking a Customer Service Manager to lead our busy customer service desk and support team members on the floor. The role blends hands-on customer service with daily management responsibilities to maintain service speed and quality.
You will coach staff, manage scheduling and performance, work with HR on recruiting and onboarding, and coordinate with Sales and Operations to resolve escalations and continuously improve workflows.
Customer Service Manager: Lead & Coach at a Busy Retail Counter in Edmonton employer: Trail Appliances
At Trail Appliances, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive. As a full-time Customer Service Representative, you'll enjoy competitive benefits, ongoing training, and opportunities for career advancement, all while being part of a team that values collaboration and customer satisfaction. Located in a vibrant community, we offer a unique chance to make a meaningful impact on our customers' lives every day.
