Support Toyota and Lexus warranty operations from Calgary in a hybrid Field Warranty Specialist position focused on dealer processes and analysis. Toyota Canada Inc. seeks a Field Warranty Specialist to support its VSCLOC and Warranty teams. Reporting to the Manager of Field Warranty, you will administer Warranty and Extra Care Protection policies with dealerships. The work combines warranty expenditures, dealer operations, customer satisfaction, and profitable processes. This full-time Prairie Zone position requires frequent travel and collaboration with internal departments. Your focus will include claims processing, territory KPIs, assessments, SOPs, and cost control. Key Responsibilities:
Analyze dealer Warranty and Extra Care Protection expenditures Perform warranty claim debits when necessary Conduct onsite and virtual warranty assessments Support claims system and policy training Implement Kaizen initiatives supporting cost control Requirements:
Automotive, Business, or related diploma, degree, or equivalent experience Minimum five years of Warranty or related experience Dealership operations and collaboration experience Strong mechanical aptitude and data analytical skills Valid G Driver’s License and frequent travel availability Bring warranty expertise, dealership collaboration, data analysis, and customer service skills to Toyota Canada’s Prairie Zone.
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Field Warranty Specialist Calgary employer: Toyota Canada Inc.
Toyota Canada Inc. is an exceptional employer that values innovation and teamwork, providing a dynamic work environment in Scarborough, ON. Employees enjoy competitive salaries, comprehensive benefits, and unique perks like Summer Hours, all while having access to professional development opportunities that foster career growth within the automotive industry.
