General Manager in Whistler

Location: Whistler

Department: Whistler Golf Club

Reports to: Vice President, Finance & Operations

Status: Full Time, Year-Round

About The Whistler Golf Club

Located just steps from Whistler Village in the heart of one of Canada's premier mountain destinations, the Whistler Golf Club has been part of Whistler's summer experience since 1983. Surrounded by mountain views and a remarkable natural landscape, the Whistler Golf Club has built a reputation for playability, exceptional guest service and a welcoming golf experience. Today, the Whistler Golf Club is entering one of the most significant chapters in its history with a comprehensive redevelopment transforming and modernizing the course while building on its more than 40-year history.

What We Offer

• Comprehensive health benefits for employees and their dependents
• An annual wellness benefit to put toward activities and experiences that support your well-being
• Employer-matched retirement savings program
• Paid vacation time to relax, recharge and adventure
• A fun, supportive and collaborative team environment

Salary Range: $115,000-$130,000 annually. The successful candidate's starting salary within this range will be based on internal equity and job-related knowledge, skills and experience. This position is eligible for an annual performance-based incentive of up to 15% of annual salary.

Position Summary

The incoming General Manager will join the Club at a pivotal moment, leading the transition from redevelopment to reopening and helping shape the next chapter of its operations, team, guest experience and long-term success. Reporting to the Vice President, Finance & Operations, the General Manager provides strategic direction and is responsible for the financial performance and overall operation of the Whistler Golf Club.

Key Responsibilities

• Strategic Leadership
  • Develop and execute the long-term strategic direction for the Whistler Golf Club.
  • Lead the development of annual business plans, operating and capital budgets.
  • Develop and monitor key performance indicators across financial performance, operational excellence, guest satisfaction, employee engagement and environmental stewardship.
  • Monitor industry trends, emerging technologies and best practices, supporting innovation and continuous improvement.
• Operational Leadership
  • Provide leadership and oversight across all operations to achieve excellence in planning, execution, financial performance and guest experience.
  • Oversee golf course and driving range operations and maintenance, food and beverage, retail, instruction, tournaments and events, and sales.
  • Monitor guest feedback and operational performance to maintain exceptional service standards.
  • Ensure operations comply with applicable health and safety requirements and organizational policies.
• Financial Leadership
  • Develop and manage annual operating and capital budgets, including forecasting, reporting and variance analysis.
  • Drive sustainable revenue growth and identify opportunities to improve profitability.
  • Oversee procurement and contract negotiations.
  • Ensure responsible stewardship of Tourism Whistler assets and resources.
• Leadership & Culture
  • Recruit, lead, mentor and develop a high-performing leadership team.
  • Ensure effective workplace planning, hiring, training, scheduling and performance management.
  • Foster a culture of collaboration, innovation, accountability and exceptional service.
• Sales, Marketing & Business Development
  • Collaborate with Tourism Whistler's Marketing and Sales teams to develop strategies that grow visitation and revenue.
  • Build strong relationships with hotels, tourism partners, local businesses and community organizations.
  • Identify business development and partnership opportunities.
• Environmental Stewardship
  • Champion sustainable golf course management practices.
  • Support continuous improvement in water conservation, energy efficiency, waste reduction and responsible resource management.
• Capital Planning
  • Lead the development of long-term capital plans.
  • Work collaboratively with consultants, contractors and internal stakeholders.
• Stakeholder & Community Relations
  • Act as an ambassador for the Whistler Golf Club.
  • Support Board and executive reporting.

Knowledge, Skills & Abilities

• 8+ years of progressive leadership experience in golf, hospitality, resort operations or a related environment.
• Demonstrated success leading complex, multi-faceted operations and high-performing teams.
• Strong financial acumen, including budgeting, forecasting and financial analysis.
• Proven leadership and people development skills.
• Excellent communication, relationship-building, influencing and presentation skills.
• Strong understanding of golf operations, food and beverage, hospitality and guest experience.
• Proficiency with technology, including Microsoft Office and relevant operational and golf management systems.

Preferred Qualifications

• PGA of Canada Professional designation or equivalent senior golf/hospitality experience.
• Post-secondary education in Business Administration, Hospitality Management, Recreation Management or a related discipline.
• Experience leading destination resort golf operations.
• Experience overseeing significant capital projects or facility redevelopment.

Posting Closing Date: November 30, 2026. Closing date is subject to change based on applicant volume.