Coordinate field service dispatches using customer service, scheduling, and clear communication to keep technicians prepared and customers informed. Support operations across assigned sites and accounts.
As a Field Service Coordinator, you will manage dispatching, contracted maintenance scheduling, quoted repairs, warranty work, and field documentation. The role combines technician coordination, invoice accuracy, parts readiness, and customer communication. You will work with Service Managers, branches, technicians, contracts, and warranty personnel.
Key Responsibilities:
- Dispatch qualified technicians efficiently within assigned territories
- Schedule maintenance, warranty work, and approved repairs
- Confirm parts, equipment, approvals, and purchase orders
- Verify work orders, timecards, documentation, and invoices
- Communicate service expectations, timing, rates, and requirements
Requirements:
- Minimum two years of similar-industry dispatching experience
- Ability to troubleshoot basic technical questions
- Excellent Microsoft Office and computer skills
- Strong communication, organization, and multitasking capabilities
- Effective problem-solving, negotiation, and decision-making skills
Apply your dispatching, scheduling, invoicing, and customer communication skills to coordinate productive field service operations.
Field Service Dispatch Coordinator in Langley employer: Total Power Limited
Total Power Limited is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to make a significant impact in the financial sector. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members thrive in their careers while enjoying the benefits of a 4-day work week. Located in Canada, our commitment to excellence and strong leadership creates a rewarding environment for those looking to advance their skills and contribute to our success.
