Shape the future of telecommunications at the Toronto District School Board as a Specialist III. Deliver essential support to maintain effective voice communication systems across schools.
As part of a passionate team, you will oversee daily administration and technical support for corporate voice telephony services. The TDSB is looking for a candidate with a specialized skill set in VoIP and telephone services to facilitate smooth communication. You will also evaluate system needs and implement improvements that align with best practices in a vibrant educational setting.
Key Responsibilities:
- Provide VoIP technical support and troubleshooting
- Manage telephony system configurations
- Create user documentation for training purposes
- Conduct site reviews to assess communication needs
- Respond to and resolve ServiceNow requests
Requirements:
- Community college diploma in Telecommunications required
- Minimum one year in corporate voice telephony
- In-depth knowledge of Cisco Unified Communications
- Excellent verbal and written communication skills
- Familiarity with data communication concepts
Become a pivotal part of TDSB, enhancing the voice communication framework for educational excellence.
Telecommunications Technical Support at TDSB in Toronto employer: Toronto District School Board
The Toronto District School Board is an exceptional employer that prioritizes transparency, compliance, and employee development within a supportive work culture. As a leader in the FOI & Privacy Program, you will have the opportunity to shape policies and collaborate with senior leaders, all while enjoying a commitment to professional growth and a meaningful impact on the community. Located in the vibrant city of Toronto, this role offers unique advantages such as access to diverse resources and a collaborative environment that fosters innovation and excellence.
Contact Details:
Toronto District School Board Recruitment Team
