Restaurant Manager in Whistler

WHO WE ARE

A storied address in the heart of Whistler’s Village, Il Caminetto features an understated, nature-inspired interior design that speaks to the beauty of the spectacular landscape and plays to the authenticity of the location. The regionally focused menu melds local flavours to showcase the best of nearby farms and waters. Il Caminetto was recognized as the #3 Best Restaurant in Whistler at the Vancouver Magazine Restaurant Awards. Il Caminetto has been widely recognized for its excellence, including: Tripadvisor 2024 Traveler’s Choice – 2025 Tripadvisor Traveler’s Choice – “best of the best” #2 fine dining restaurant in Whistler. Wine Spectator Best of award of excellence.

JOB SUMMARY

The Restaurant Manager will oversee and manage the front-of-house team, while working closely with the leadership team to support the creation and delivery of a unique and elevated guest experience that is in harmony with the kitchen’s food program. The incumbent will be involved with all aspects of service.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned as required)

• Oversee and organize the day-to-day operations of the restaurant; implement operational procedures.
• Ensure the delivery of superior guest service through effective staff training and education.
• Set staff work schedules and monitor staff performance.
• Actively participate in the recruitment, training, mentorships and support of all team members.
• Develop a strong and positive rapport with staff and guests; resolve guest complaints.
• Drive positive results and align with business goals.
• Handle pre-event coordination for special events, including responding to requests for event menus and pricing, creating event proposals, and following up with potential clients.
• Meet with potential clients to discuss event plans, set up, and menu options.
• Act as key liaison between the restaurant management team and head office team.
• Update head office of any personnel changes in a timely manner.
• Process cash orders, cash dispersals, and tip pool reconciliation.
• Review invoices entered into inventory systems by front and back of house teams for accuracy.
• Ensure team members are equipped with necessary tools and equipment to perform their jobs efficiently.

REQUIRED EXPERIENCE AND QUALIFICATIONS

• At least two years of experience supervising in a premium food and beverage operation in a high volume, fast paced environment.
• University degree or diploma in a related field such as hospitality or business administration is an asset.
• Valid Serving it Right certificate.
• Highly committed to a premium level of quality.
• Strong wine knowledge; a professionally recognized wine and/or spirits certificate is an asset.
• Strong problem-solving skills, including the ability to analyze current business problems and implement recommended solutions.
• Strong verbal and written English communication skills.
• Excellent planning and organizational skills, including the ability to handle conflicting deadlines and prioritize multiple tasks.
• Acute attention to detail and strong administrative skills.
• Flexibility to work evenings, weekends, and holidays as required.

The position will remain open until filled.