Process Analyst Student Intern in Toronto

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress.

Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

The TMX Project Management Office (PMO) enables and supports the successful delivery of business value. This is done by partnering with Clusters, Squads, Shared Services, Corporate Functions and Stakeholders to validate delivery approach, establish fit for purpose best practices, establish critical process gates, helping to identify risks/issues and mitigation strategies while governing overall delivery. The Process Analyst Intern will be responsible for governance and support of the delivery processes. This includes acting as primary liaison for support, providing domain expertise and encouraging continuous improvement of delivery processes and tools.

Key Accountabilities:

• Maintain plan, policy and procedure documentation as requested by the PMO management team (e.g. BCP - Business Contingency Plan).
• Develop and deliver on implementation and communications plans for new and changing procedures.
• Act as liaison between auditors and scrum masters to address questions and requests for information during the annual audit.
• Support Head of PMO, Chapter Leads and Community of Practice Leads including setting up meetings, collecting meeting minutes, updating documentation and following up on action items.
• Provide support to the Clusters on Agile processes and tools.
• Actively maintain the PMO Confluence spaces, PMO Google site and documentation to ensure information is relevant, up-to-date and accessible.
• Periodically review existing Agile delivery processes, solicit feedback, carry out improvements and help implement them.
• Ensure PMO service levels are met (i.e. timely response to requests and inquiries sent to the group mailbox).
• Own the development of internal processes to support the operations of the PMO as the need arises.
• Create and update process documentation as well as presentations and dashboards.

Must Haves:

• Currently working towards an undergraduate degree in Business, Commerce, Project Management or related program.
• An excellent communicator with strong interpersonal, analytical and research skills.
• Impeccable administrative and organization skills along with outstanding attention to detail.
• Technical proficiency with MS Office / Google Suite.
• A self-starter who is hardworking, flexible and able to work independently as well as part of a dedicated team.

Nice to Haves:

• Project Management Experience.

4 month Co-op Internship: January 11, 2027 to April 30, 2027. In order to be considered for the position, you are required to submit your Knockri Assessment.

Salary Range: $20/hour - 23/hour CAD. Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.