Distribution Centre Customer Service Representative

Distribution Centre Customer Service Representative

Full-Time 15.3 - 18.7 $ / hour (est.) On-site
T

At a Glance

  • Tasks: Process tire orders and coordinate shipments while providing top-notch customer service.
  • Company: Join Tirecraft's dynamic Distribution Centre team in Ingersoll.
  • Benefits: Competitive hourly wage, supportive team environment, and opportunities for growth.
  • Other info: Perfect for those passionate about customer service and looking to make an impact.
  • Why this job: Be part of a team that values accuracy and customer focus in a fast-paced setting.
  • Qualifications: Customer service experience and knowledge of various tire types are essential.

The predicted salary is between 15.3 - 18.7 $ per hour.

Process tire orders and coordinate shipments as a Customer Service Representative at Tirecraft's Distribution Centre in Ingersoll. Accuracy and customer focus guide daily work.

This hourly Customer Service Representative supports Tirecraft's growing Distribution Centre team.

The role combines customer inquiries, order entry, shipment coordination, and daily operational support.

Experience with passenger, commercial, agricultural, and off road tires is relevant to the work.

Key Responsibilities

  • Answer customer calls and process orders in Costar
  • Coordinate order picking with the shipping receiving dock
  • Communicate back order status and requested information
  • Process National Accounts and customer credits accurately
  • Arrange LTL pickups and process shipment documents

Requirements

  • Customer service experience in distribution or manufacturing
  • Experience with passenger, commercial, agricultural, and off road tires
  • Valid driver's license and clean abstract
  • Organized approach with keen attention to detail
  • Passion for customer service

Bring tire knowledge, accurate order processing, and shipment coordination to Tirecraft's Ingersoll Distribution Centre customer service team.

Distribution Centre Customer Service Representative employer: Tirecraft

At Tirecraft, we pride ourselves on being a supportive and dynamic employer in Cambridge, ON, where our Commercial Tire Technicians enjoy a blend of independent work and teamwork in a vibrant shop environment. With competitive pay, comprehensive benefits including health and dental coverage, and opportunities for professional growth such as Ministry Certifications and potential ownership through our Employee Stock Ownership Plan, we are committed to fostering a positive and engaging workplace culture that empowers our employees to thrive. Join us and be part of a team that values passion, dedication, and continuous improvement while helping Canadians get ahead.

T

Contact Details:

Tirecraft Recruitment Team

We think you need these skills to ace Distribution Centre Customer Service Representative

Problem-Solving Skills
Attention to Detail
Communication Skills
Time Management
Customer Service
Adaptability
Team Collaboration