Lead operational performance across multiple Tim Hortons locations, using restaurant management, budgeting, and guest service expertise daily.
Reporting to the Operations Manager, the Multi Unit Manager oversees operational objectives and guest satisfaction across multiple restaurants. This position supports Restaurant Managers while managing production, ordering, costs, staffing, compliance, security, and team development. Success depends on consistent standards and communication.
Key Responsibilities:
- Review restaurant orders and pars daily for production and ordering
- Conduct walk-throughs for maintenance, cleanliness, security, and standards
- Manage budgets, profits, sales, transactions, and restaurant costs
- Recruit, train, develop, and motivate restaurant team members
- Review metrics and direct performance targets for growth
Requirements:
- Excellent communication skills with management and supervisory staff
- Ability to support Restaurant Managers across multiple locations
- Ability to ensure compliance with applicable legislation
- Ability to handle critical incidents and serious guest complaints
- Ability to implement company policies, procedures, and ethics
Bring multi-location leadership, cost control, team development, and guest experience focus to Tim Hortons restaurant operations.
Tim Hortons Multi Unit Manager in Vancouver employer: Tim Hortons
As a General Manager at Tim Hortons in Peterborough, you will be part of a beloved Canadian institution that values its employees and fosters a supportive work culture. With opportunities for professional growth and development, you will enjoy competitive benefits and the chance to lead a team in delivering exceptional service to our loyal customers. Join us in creating memorable experiences while being part of a brand that is deeply rooted in the community.
