At a Glance
- Tasks: Lead and train teams in various restaurants while ensuring top-notch guest service.
- Company: Join Tim Hortons with a focus on growth and a unique hospitality approach.
- Benefits: Flexible shifts, career advancement, and a fun team environment.
- Other info: Opportunity to travel across the GTA and work with a supportive team.
- Why this job: Make a real impact by training and developing future leaders in the food service industry.
- Qualifications: 1-2 years in food service, strong communication skills, and a passion for coaching.
The predicted salary is between 58500 - 71500 $ per year.
We are currently looking for Field Trainers who possess excellent leadership skill and passion for Training and Development.
You are Guest-focused, excited about travelling to multiple restaurants, working in new environments and assisting in training new Team Members, Supervisors and Managers.
As an enthusiastic team leader, you motivate and coach team members to ensure that high standards of Hospitality, Operational and Food Safety standards are achieved.
Key job responsibilities
Relocate within one of the designated areas for training and supporting management with the opening and training of new restaurants or existing restaurants. (Etobicoke – Toronto – Richmond Hill – North York – Innisfil – Mississauga – Kingston)
Participate in new restaurant openings, new hire trainings, new promotions, as well as restaurant internal and external audits.
Work alongside team members on the floor at all time and give constructive feedbacks.
Display a “Guests are first” attitude and lead as an example to make sure we deliver an exceptional guest service as a team.
Help solve operational as well as service issues in a timely manner along with training, coaching and follow-ups.
Assist in evaluating team members, identifying training needs, problems, concerns as well as opportunities for improvement.
Ensure proper communication among the training team and restaurant managers for all training-related issues.
Use training binders as a guideline for training, actively seek new ideas and develop new training tools.
Make sure best practices and training system are implemented consistently across the restaurants.
Requirements
- Be available to work flexible shifts and weekends.
- Have at least 1-2 year of experience in food service industry or other related fields.
- Be guest service oriented and committed to deliver exceptional guest experience.
- Have strong organizational and communication skills and a lot of patience
- Embrace our Servant leadership model to positively train, communicate and help team members.
- Pride yourself in building relationships with your guests and your team.
- Demonstrate a passion for leading, coaching and serving your team.
- Having a driver license and your own vehicle is an asset.
- Company Information
Tim Hortons - Saisethsons Hospitality Group Inc.
Whyworking with us?
We are a franchisee group operating Tim Hortons and believe in long term career paths and promoting from within.
We strive to be well-known for our unique approach to hospitality.
With a portfolio of more than 60 restaurants across the GTA, we have been providing our team with growth opportunities for those constant in their efforts in service improvement, training and development and belief in Servant leadership philosophy.
You will find yourself in one of the best teams that work together and have fun together.
#J-18808-Ljbffr
Field Trainer in Toronto employer: Tim Hortons | Saisethsons Hospitality Group Inc.
At Saisethsons Hospitality Group Inc., we pride ourselves on being an exceptional employer, offering our Front of House Team Members a vibrant work culture that prioritizes guest satisfaction and teamwork. With comprehensive training programs, opportunities for career advancement, and a commitment to promoting from within, we ensure that our employees are equipped for success while enjoying free and discounted products. Join us in one of our more than 60 locations across Toronto and the GTA, where you can grow your career in a supportive environment that values hospitality and leadership.
Contact Details:
Tim Hortons | Saisethsons Hospitality Group Inc. Recruitment Team
