At a Glance
- Tasks: Assist with patient billing and ensure timely collections while providing excellent customer service.
- Company: Join a leading healthcare provider dedicated to quality care and innovation.
- Benefits: Competitive salary, comprehensive benefits, and a secure pension plan for your future.
- Other info: Inclusive workplace that values diversity and offers growth opportunities.
- Why this job: Make a real impact on patient care and be part of a compassionate team.
- Qualifications: High school diploma, strong communication skills, and knowledge of insurance processes.
The predicted salary is between 28208 - 28879 $ per year.
Ref# 26COP1441 ‐ Temporary Full Time ‐ Client Specialist Finance Patient Billings
It is a condition of this posting that your home unit can accommodate your temporary absence in the event you are successful.
Why Join Us?
- Impactful Work: Your leadership will directly influence the quality of care provided to our patients and the efficiency of our operations, in a values-based team environment.
- Competitive Compensation: We offer a comprehensive benefits package and competitive salary to attract top talent.
- Healthcare of Ontario Pension Plan (HOOPP): We are proud to participate in the Healthcare of Ontario Pension Plan (HOOPP), offering our employees the security and peace of mind that comes with having access to a pension plan.
Joining our team means that you will be an integral part of achieving our mission, vision and values.
Our Mission: We provide quality Care to Patients and Families, supported and advanced by research, innovation and education that is responsive to the needs of the peoples of Northwestern Ontario.
Our Vision: Exceptional care for every patient, every time.
Our Values: Diversity, Compassion, Excellence, Innovation, Accountability
About the role:
The Hospital strives to deliver care that is centred on patients and families. Patient and Family Centred Care (PFCC) is the provision of care that is respectful of, and responsive to individual patient/family preferences, needs, and values and ensures that those values guide all decisions.
Applicants are required to have a demonstrated knowledge, understanding and commitment to this care philosophy.
Under the general direction of the Manager, Patient Billing, the Client Specialist, Patient Accounts is responsible for all clerical and processing duties, patient, insurance and external agency contact in order to collect on all accounts prior to 120 days of aging as well as other duties as may be assigned.
The critical success factor for this position is accuracy, review, cooperation and productivity in providing overall and designated assistance to the office.
Qualifications:
- Minimum Secondary School Graduation Diploma or equivalent.
- Excellent oral and written communication and interview skills, including pleasant disposition, tact and ability to communicate effectively with patients and others.
- Excellent organizational skills for task completion and prioritization to meet deadlines under pressure and achieve performance standards related to collection.
- Sound knowledge of private insurance plans and other insuring agencies is required, with previous experience in a computerized accounts receivable/collections system.
- Proven speed, accuracy and proficiency in performing calculations and keyboarding.
- Proficiency in personal computer applications, Excel and Word in a networked Windows environment.
- Must be bondable.
Salary Range: $28.208 to 28.879
We are committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our work environment to provide quality care where all feel valued, respected, and supported. We are dedicated to building a workforce reflective of the communities in which we live and serve and encourage Indigenous people, visible minorities, and persons with disabilities to apply and self‐identify. Upon request, accommodations due to a disability are available throughout the selection process. Additionally, we are identified as an English/French speaking health sciences centre and encourage bilingual candidates to apply.
If there are no qualified applicants for the above position, the Hospital may, at their discretion, train unqualified individuals.
Client Specialist in Alton employer: Thunder Bay Regional Health Sciences Centre
Thunder Bay Regional Health Sciences Centre offers impactful work where employees can directly influence patient care and operational efficiency in a values-based team environment. The organization provides competitive compensation, including a comprehensive benefits package and participation in the Healthcare of Ontario Pension Plan (HOOPP), ensuring financial security for its employees. This commitment to employee well-being and professional growth makes it an attractive employer in the healthcare sector.
Contact Details:
Thunder Bay Regional Health Sciences Centre Recruitment Team
