Thumbtack is seeking a Success Operations Analyst to own defined programs and drive impact from problem definition through launch, measurement, and iteration. You will connect analysis to action, balance autonomy with leadership support, and focus on customer success operations including recovery, cross-sell, and AI-enabled inbound call center work.
The role grows into broader programs as priorities shift, with opportunities to influence product, data science, and partnerships while improving
Customer Success Ops Architect in Ottawa employer: Thumbtack
At Thumbtack, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior Frontend Engineer, you'll have the opportunity to work at the forefront of technology, contributing to cutting-edge AI-assisted design systems while enjoying comprehensive benefits and ample opportunities for professional growth. Located in a vibrant tech hub, our team is dedicated to creating meaningful solutions that enhance both user experience and developer efficiency.
