Sr Manager, Marketing Experience & UX Design

We are seeking a Sr Manager of Marketing Experience and UX Design to lead the complete redesign of our marketing digital experience. You will lead a small team of UX designers in creating modern, innovative experiences that position Thomson Reuters as a leader in AI and technology while maintaining brand coherence across our marketing sites. This role is critical to transforming how we build—enabling faster delivery through AI-driven design systems, templatized components, and streamlined workflows.

Key Responsibilities:

• Lead the strategic vision for marketing digital experience redesign, defining design systems and establishing component architecture.
• Manage and mentor the Manager I UX Designer team, fostering a culture of innovation, collaboration, and continuous learning.
• Oversee creation of core templatized experiences that drive consistency, speed, and scalability across all marketing web deliverables.
• Direct development of distinctive brand-forward experiences that showcase Thomson Reuters' leadership in AI and innovation, working closely with marketing and brand teams.
• Champion the integration of AI-native tools and Claude-based design solutions to streamline workflows, accelerate design velocity, and enable faster time-to-market.
• Collaborate with optimization teams to test, measure, and iterate on design solutions based on user feedback and performance data.
• Partner with the enterprise UX team to establish design governance and best practices, ensuring alignment with design systems while allowing flexibility for brand-forward experiences.
• Partner with product management, engineering, and marketing stakeholders to translate design vision into implementation.
• Set operational objectives, priorities, and work plans for the UX design function and remove roadblocks to keep design execution on pace with delivery timelines.
• Own schedule and resourcing commitments for design deliverables; manage against budget where applicable.

Required Qualifications:

• 8+ years of UX/UI design experience, with at least 3 years in a leadership or management role.
• Proven expertise in designing and maintaining design systems at scale.
• Advanced proficiency with Figma, Adobe Creative Suite (XD, Illustrator, Photoshop), Adobe Firefly, and Adobe Experience Manager (AEM).
• Hands-on experience with AI-native design tools and AI-assisted design workflows.
• Strong understanding of web technologies (HTML, CSS, responsive design principles).
• Experience leading cross-functional teams and collaborating with product, engineering, and marketing.
• Demonstrated success building and leading high-performing design teams.

Preferred Qualifications:

• Experience designing marketing or B2B digital experiences.
• Proficient with Claude API or Claude-based integrations for design workflows.
• Knowledge of design accessibility standards (WCAG) and inclusive design practices.
• Experience with A/B testing, user research methodologies, and data-driven design decisions.
• Experience with synthetic audience research to inform design and content strategy.

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges.
• Industry Competitive Benefits: We offer comprehensive benefit plans including flexible vacation, mental health days off, retirement savings, tuition reimbursement, and resources for wellbeing.
• Culture: Globally recognized for inclusion and belonging, flexibility, and work-life balance.
• Social Impact: Make an impact in your community with our Social Impact Institute.
• Making a Real-World Impact: We help our customers pursue justice, truth, and transparency.