At a Glance
- Tasks: Craft AI-driven customer marketing strategies to boost product adoption and engagement.
- Company: Join Clio, a leader in innovative legal technology.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and creativity.
- Why this job: Make a real impact by enhancing customer experiences with cutting-edge AI tools.
- Qualifications: 5+ years in B2B SaaS marketing and experience with AI automation tools.
The predicted salary is between 90000 - 110000 $ per year.
AI-driven customer marketing defines this Senior Manager role at Clio, available in Burnaby, Calgary, or Toronto on a 12-month fixed-term contract. You will craft customer marketing strategies that drive product adoption and engagement. The work combines journey architecture, behavioral data, AI tooling, and lifecycle marketing. You will own strategy, build, and measurement while bringing clarity to ambiguous problems and creating exceptional customer experiences.
Key Responsibilities:
- Architect AI-driven journeys from onboarding through expansion
- Define triggers, next-best actions, and cross-functional ownership
- Run webinars, social content, and community posts
- Translate product releases into adoption campaigns
- Track engagement, adoption, and program performance metrics
Requirements:
- Five-plus years in B2B SaaS customer marketing
- Experience with AI-powered automation or predictive scoring tools
- Expertise with Salesforce, HubSpot, Pendo, Deeto, or similar
- Strong communication, analytical, and problem-solving skills
- Cross-functional collaboration and project management experience
Apply customer marketing strategy, AI automation, journey design, and analytics to advance product engagement at Clio.
Senior AI Customer Marketing Manager in Toronto employer: Themis Solutions Inc.
Clio is an exceptional employer that prioritizes employee well-being and professional growth, offering a competitive salary and comprehensive benefits including top-tier health insurance and a flexible time-off policy. With a hybrid work environment and a strong commitment to diversity, equity, and inclusion, Clio fosters a collaborative culture where employees can thrive and contribute to meaningful advancements in the legal tech industry. Located in vibrant hubs like Vancouver, Calgary, and Toronto, Clio provides unique opportunities for networking and career development while empowering its team to transform the legal experience for all.
