We are seeking an experienced Data Center Manager to oversee daily data center operations, IT infrastructure, facilities, maintenance, and technical teams. The ideal candidate will have a strong infrastructure background and experience managing servers, networking, storage, virtualization, power, cooling, security, and vendor relationships.
Key Responsibilities
- Manage daily data center operations, monitoring, maintenance, capacity planning, and incident response.
- Oversee servers, storage, networking, virtualization, cabling, racks, power, cooling, and environmental systems.
- Ensure high availability, performance, security, and reliability of critical infrastructure.
- Lead infrastructure upgrades, installations, migrations, expansions, and decommissioning projects.
- Manage incidents, outages, root-cause analysis, change requests, disaster recovery, and business continuity processes.
- Coordinate internal teams, contractors, suppliers, and third-party vendors.
- Maintain operational procedures, asset inventories, network diagrams, maintenance records, and compliance documentation.
- Manage budgets, service-level agreements, capacity planning, risk assessments, and performance reporting.
- Lead, coach, schedule, and develop data center and infrastructure staff.
- Ensure compliance with company policies, security standards, health and safety requirements, and industry best practices.
- Participate in an on-call or after-hours support rotation when required.
Required Qualifications
- Bachelor’s degree or diploma in Information Technology, Computer Science, Engineering, or a related field.
- 5+ years of experience in data center operations, IT infrastructure, systems administration, or a related environment.
- 2+ years of experience managing technical teams, infrastructure projects, or data center operations.
- Strong knowledge of enterprise servers, networking, storage, virtualization, backup, monitoring, and disaster recovery.
- Experience with data center power, cooling, environmental monitoring, physical security, and structured cabling.
- Proven experience managing vendors, contractors, budgets, maintenance schedules, and service-level agreements.
- Strong understanding of incident, change, problem, and configuration management.
- Excellent leadership, communication, troubleshooting, organizational, and project management skills.
Preferred Qualifications
- Experience with cloud or hybrid infrastructure environments.
- Knowledge of VMware, Microsoft Azure, AWS, Cisco, Windows Server, Linux, or enterprise storage platforms.
- Certifications such as ITIL, CDCP, CDCS, PMP, CCNA, or CompTIA.
- Familiarity with data center standards, security frameworks, and compliance requirements.
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Data Center Manager in Ottawa employer: Themesoft Inc.
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