Support Edmonton Opera patrons through ticketing and customer service at Tix on the Square in Edmonton. Work weekdays with occasional performance shifts.
Edmonton Opera seeks a Box Office Clerk reporting to the Box Office Manager. You will process ticket purchases, subscriptions, and event tickets while coordinating with Tix on the Square staff. The position also supports departments across the organization and requires Tessitura learning.
Key Responsibilities:
- Provide customer service about Edmonton Opera ticketing issues
- Process sales, exchanges, inquiries, calls, and ticket operations
- Book group and education group ticket sales
- Coordinate joint projects with Tix on the Square staff
- Maintain reconciliation reports and merchandise inventory records
Requirements:
- Excellent written and oral customer service communication
- Ability to prioritize tasks and remain flexible
- Demonstrated or willingness to learn Tessitura
- Ability to work independently and across departments
- Minimum two years of directly related experience preferred
Apply customer service, ticketing, communication, and reconciliation skills while supporting Edmonton Opera patrons and performances.
Edmonton Opera Box Office Clerk employer: Theatre Alberta
CKUA is an exceptional employer that fosters a creative and inclusive work environment in the heart of Edmonton. With a strong commitment to community and the arts, employees benefit from a comprehensive compensation package, opportunities for professional growth, and the chance to collaborate with passionate individuals dedicated to enriching lives through music and culture. Join CKUA and be part of a mission-driven team that values diversity, creativity, and authentic connections.
