At a Glance
- Tasks: Train new custodial staff and create efficient work schedules for campus cleaning.
- Company: Join UBC Facilities, a leader in sustainable facilities management.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Flexible shifts with a dynamic team dedicated to service excellence.
- Why this job: Make a difference on campus while developing your leadership and training skills.
- Qualifications: High school diploma or equivalent experience in custodial services required.
The predicted salary is between 49500 - 60500 $ per year.
UBC Facilities provides comprehensive facilities maintenance, operations, and renovation services for lands and buildings owned by the University of British Columbia. The Custodial Services unit provides cleaning and waste removal services and locking and unlocking of exterior doors, as well as providing support for University functions and events including final exams and Congregation ceremonies.
Our vision is to be a high-performance team of empowered facilities professionals, dedicated to service excellence, recognized widely for leadership in sustainable facilities stewardship, and integral to the success of the University of British Columbia as it aspires to be one of the world's best universities.
The Custodial Services team operates 24/7 with staff working days, afternoons, nights, and weekend shifts. The Custodial Workload & Training Specialist is responsible for the training and orientation of all new custodial employees and for producing accurate work schedules for all Building Service Workers in the unit. The Custodial Workload & Training Specialist plans, organizes, evaluates, and provides classroom and hands‐on training and follows up with an evaluation of the new hires' and existing employees' proficiency in the learned tasks. This position works rotating shifts including days, evenings, nights, and weekends as required.
Organizational Status
The Custodial Workload & Training Specialist reports to the Director, Custodial Services and liaises on a regular basis with Custodial & Team Managers, Facilities Manager, Operations Manager, Head Service Workers, Building Service Workers as well as Staff, Students and Faculty members at the University.
Work Performed
- Training: Responsible for training all new M&P and Custodial Services staff on custodial processes and procedures; cleaning and floor maintenance chemicals and equipment. Ensures all staff adhere to relevant safety and administrative policies and procedures. Provides training by proxy by creating content for distribution at weekly crew talks.
- Scheduling: Accumulates and collates custodial assigned space inventory of campus facilities; identifies and communicates staffing needs, develops and evaluates custodial work schedules to meet departmental commitments and user requirements consistent with Custodial Department's processes and procedures. Executes quality assurance audits to validate the success, feasibility, and training needs required to sustain the standard of cleaning identified for the assignments created to maintain campus spaces.
- Reviews work schedules on an ongoing basis to ensure space inventory and assignment is effective and current; when necessary, works with staff to improve efficiency and effectiveness.
- Summarizes staffing issues, including shortfalls, and recommends to the Director - Custodial Services, Managers, and Head Service workers appropriate adjustments in staffing.
- Participates actively in various special projects, such as classroom enhancement projects and changes to flooring materials. Communicates updated maintenance plans to the unit.
Minimum Qualifications
Certificate in Building Service Management or completion of high school and a minimum of five years of related experience or an equivalent combination of education and experience.
Expectations for all UBC employees
Willingness to respect diverse perspectives, including perspectives in conflict with one's own; demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.
Custodial Workload & Training Specialist in Vancouver employer: The University of British Columbia
The University of British Columbia (UBC) is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration among its diverse community of faculty, staff, and students. Located in the vibrant city of Vancouver, UBC provides ample opportunities for professional growth and development, while promoting a culture of equity, diversity, and inclusion. As a leader in research and education, UBC empowers its employees to make meaningful contributions that can transform health and education on a global scale.
Contact Details:
The University of British Columbia Recruitment Team
