Senior Business Application Specialist in Toronto

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Enterprise Enabling Functions

Pay Details: $115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.

Job Description:

• Lead or provide expertise to Product owners/Business system Analysts/Data Analysts/Specialists in defining and managing detailed requirements, operating model, Features/Epics/user stories for Enterprise MDM/C360 platform.
• Partner with multiple Canadian lines of businesses/enterprise functions to understand customer profile related requirements and prioritization.
• Strong understanding of processes and procedures related to match rule tuning, escalations that require coordination with all LOBs to secure alignment and approvals.
• Collaborate with LOB stakeholders, enterprise functions, Enterprise data management office, 1B teams to ensure detailed requirements are captured by the teams.
• Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency of the business unit and/or team.
• Works autonomously as a senior/lead on a diverse range of tasks and is relied upon to coach/educate others.
• Responsible for defining the requirements for Enterprise Customer MDM/C360.
• Strong experience in Data Quality, Match and Merge concepts and data analysis.
• Detail oriented and knowledgeable in the banking space especially in the customer data domain.
• Has experience working in the MDM (Master Data Management) space.
• Ability to communicate change effectively with the stakeholders and help drive decision making for the enterprise customer master platform from product ownership standpoint.
• Translating business requirements into Features, Epics and Stories for the team to execute.
• Validate that the application requirements meet overall business process needs, are within the project scope, and are internally consistent and integration architecture designs utilize the integration architecture components appropriately.
• Collaborate with business stakeholders to understand their customer data needs and translate them into functional data models that align with business processes and objectives.
• Document and communicate the functional data model to ensure clear understanding and alignment across the project team and stakeholders, enabling informed decision-making and efficient implementation.
• Collaborate with stakeholders to elicit, analyze, and document business requirements for data implementation projects, ensuring alignment with business goals and objectives.
• Develop and execute validation plans to ensure that implemented data solutions meet business requirements and adhere to quality standards, conducting functional testing and validation against user acceptance criteria.
• Define operating models for all lines of businesses by collaborating with enterprise data management office for data stewardship within MDM.

Our Total Rewards Package:

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Colleague Development:

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding:

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Accommodation:

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Our Values:

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

Our Commitment to Diversity, Equity, and Inclusion:

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.

Helping to Make an Impact in Communities – TD Ready Commitment:

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.