Senior Audit Manager, Quality Control Financial Crimes Audit in Toronto

The Internal Audit Division Quality Control (QC) team is responsible for the development and execution of the QC annual plan as well as providing real-time feedback on the alignment of audit delivery team audit work with TD Audit Methodology, regulatory expectations, industry best practices, and the Institute of Internal Auditors requirements.

As a Quality Control Senior Audit Manager, you’ll plan and perform complex quality control reviews for the Financial Crimes Audit teams. You will be managing associated working relationships with internal audit teams. You’re already well-seasoned for delivering quality assurance reviews analysis and reporting to the internal audit teams. You’re coming to the table fully knowledgeable about the Institute of Internal Auditors Standards, financial industry and regulatory landscape, and current market trends, and, here at TD, you’d be putting that insight into action.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.
• Oversees and leads a large, significant and/or highly complex, and diverse audit team for an area of significant risk, complexity or scope.
• People Manager role that generally manages a team of Audit professionals/specialists.
• Strategic advisor to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management/enterprise areas.
• Facilitates key strategic audit discussions and provides thought leadership to executives.
• Sets operational team direction and collaborates with others to execute on common goals.
• Focuses on long-term planning for functional area.
• Ability to process and handle confidential information with discretion.

Education & Experience:

• Undergraduate degree required.
• 10+ years of relevant experience.
• Preferred Qualifications: Over 10 years of experience in auditing and/or quality assurance with an undergraduate degree.
• Relevant professional certifications or designations (CPA, CIA).
• Advanced knowledge of the Standards of the Institute of Internal Auditors, Risk Management, and Compliance.
• Deep knowledge of auditing, quality assurance, and integration of cross-functional processes to undertake and complete a variety of QC projects and initiatives.
• Expertise in using software tools, windows applications, data analysis and reporting techniques.
• A strong team leader who can negotiate and influence key partners including employees.
• Aptitude in exercising sound judgment while making decisions and handling confidential information with discretion.
• Ability to work collaboratively and communicate effectively in both oral and written form.
• A deep understanding of inherent risks and the ability to translate these risks into business language.
• Advanced knowledge of business processes and operations, risk, change and project methodologies, organizational practices and business transformation.

Customer Accountabilities:

• Develops, communicates and implements a holistic strategy for audit area of expertise in support of and integrated with the overall audit strategy.
• Oversees/leads/manages and plans audit engagement work activities to ensure adequate risk coverage which may require alignment across multiple areas.
• Review of Audit Planning Memorandum (APM), Process Risk and Control Matrix (pRCM), Findings Grid and Audit Report.
• Completes L2 reviews/sign off on all audit activities (i.e. walkthroughs, test scripts, test results, grid, evidence uploads).
• Acts as lead audit advisor to management and respective teams for area of specialization.
• Reports on emerging trends, identifying issues and opportunities and recommending action to senior management.
• Acts as a strategic audit advisor by providing counsel and guidance on audit issues.
• Leads relationships with key enterprise partners and interfaces with respective leadership team to effectively manage own audit area and clarify scope of accountabilities while influencing and aligning others as needed.
• Ensures an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.
• Forecasts initiatives and demand, and coordinates prioritization of the portfolio/initiatives with key stakeholders.
• Provides functional/business level communications to ensure messages to stakeholders and/or leaders are consistent, appropriate and aligned to business strategies and executive management direction.
• Leads the team in the development and/or integrated implementation of policies/processes/procedures/changes across multiple audit areas.

Shareholder Accountabilities:

• Ensures team adheres to internal policies/procedures, enterprise frameworks and methodologies and applicable regulatory guidelines, contributes to the review of internal processes and activities and assists in identifying potential opportunities to improve operational efficiencies for their business area.
• Leads relationships with business lines/corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements.
• Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank.
• Assesses/identifies key issues and escalates to appropriate levels and relevant stakeholders and audit management where required.
• Maintains a culture of risk management and control, supported by effective processes and sound infrastructure in alignment with risk appetite.
• Identifies, mitigates and reports on risk issues per enterprise policy/guidelines and ensures appropriate escalation processes are followed.
• Leads or contributes to cross-functional/enterprise initiatives as an organizational or subject matter expert helping to identify risk/provide guidance for complex situations.
• Oversees or leads the facilitation and/or implementation of own internal audit action/remediation plans to address performance/risk/governance issues.

Employee/Team Accountabilities:

• Responsible for providing both leadership and guidance. Sets targets and objectives for the team, and delivers results.
• Grows team expertise to align with enterprise demand and the Bank's direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered.
• Fosters an environment/culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism.
• Coordinates necessary resources to ensure completion of Audit assignment by deadlines.
• Provides coaching, development, succession, recruitment, resource management and overall team leadership for team members and provides regular input into team members’ assessment of performance and development plans.
• Prioritizes and manages own workload in order to deliver quality results and meet timelines.
• Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest.
• Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency.
• Establishes effective relationships across multiple business areas.
• Participates in knowledge transfer within the team and business units.
• Supports and manages teams through change.
• Is a brand ambassador for Internal Audit both internally to the bank and externally.

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.

Here at TD, we hire and develop the best. We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.