Serve TD customers in Thornbury by processing financial transactions accurately and recommending banking solutions tailored to their needs.
As a Customer Experience Associate with TD Canada Trust, you will support frontline banking through customer service transactions, advice, and referrals. Use discretion with confidential matters while connecting personally with customers. Apply administration, organization, planning, and time management skills across changing priorities.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Understand customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions and complete business processes timely
- Recommend operational improvements supporting operational excellence
Requirements:
- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on Microsoft Office and internet knowledge
- Calm, courteous, accurate, and detail-oriented communication
Bring customer experience, transaction accuracy, and banking solutions expertise to TD Canada Trust's Thornbury branch team.
TD Customer Experience Associate Thornbury employer: The Toronto-Dominion Bank (Canada)
The Toronto-Dominion Bank is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Lead Platform Engineers looking to make a significant impact. With a strong focus on employee growth, the bank offers numerous opportunities for professional development and advancement, alongside competitive benefits that support work-life balance. Located in the vibrant city of Toronto, employees enjoy a dynamic environment that encourages creativity and teamwork while contributing to cutting-edge financial technology solutions.
Contact Details:
The Toronto-Dominion Bank (Canada) Recruitment Team
