Senior Personal Banker Trainee – Home Borrowing

Work Location: Newmarket, Ontario, Canada

Hours: 37.5

Line of Business: Personal & Commercial Banking

Pay Details: $59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.

Department Overview: Are you passionate about connecting personally with customers to assist them in achieving their financial goals? Do you love exploring and understanding home borrowing options that best suit your clients' unique financial needs? Then join us as a Senior Personal Banker – Home Borrowing and use your expertise to provide reliable financial guidance, build lasting client relationships, and deliver an exceptional banking experience.

As a Senior Personal Banker, Home Borrowing, you play a key role in guiding clients through the home borrowing process with expertise, clarity, and a focus on their unique financial needs. You provide personalized lending solutions by conducting thorough financial assessments and leveraging TD tools to ensure well-informed recommendations. You prioritize client trust and satisfaction while maintaining balanced value for both the bank and clients.

Your success is measured by client feedback, quality of advice, and lending growth, while consistently upholding compliance standards and delivering exceptional client experiences.

In this role, you will:

• Own the client experience and build long-term relationships.
• Help clients borrow wisely by focusing on personalized lending advice.
• Go beyond the initial need and identify opportunities to deepen the client relationship by introducing One TD partners for all banking needs including but not limited to lending and investing.
• Build trust and protect clients, colleagues, and the Bank.
• Find ways to simplify processes for colleagues and clients and use your voice to influence change.
• Be committed to your growth & training.
• Strengthen capabilities to ensure you provide elevated advice to our clients.

What do you need to succeed?

• Must-have High School diploma.
• Required Accreditation: Investment Funds Canada (IFC) or equivalent, and Certificate in Financial Services Advice (CFSA) – FP1 & PFSA, or equivalent.
• Minimum of 2+ years of relevant experience in the financial services industry managing client relationships, providing complex financial advice with strong knowledge of RESL (Real Estate Secured Lending).
• Deep knowledge and expertise in mortgage origination business and home financing products.
• In-depth knowledge of investing, day-to-day banking, and all other TD products and services.
• Client focused mindset while maintaining accountability for responsible, strategic pricing practices & financial outcomes.
• Problem solving and people skills to de‐escalate challenging situations and resolve client complaints with empathy and efficiency.
• Strong regulatory, AML, and compliance knowledge to support a culture of integrity.
• Drive to engage in client outreach and community presence to acquire new assets and deepen client relationships.
• The ability to work a rotation across branch hours of operation to ensure we deliver advice when clients need it.

Nice-to-have:

• Post-Secondary or Undergraduate degree in a related field is preferred.
• Other accreditations (ie. Financial Planning II).

Our Total Rewards Package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‐being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‐being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

We're committed to providing the support our colleagues need to thrive both at work and at home.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Your accessibility is important to us. Please let us know if you'd like accommodations to help us remove barriers so that you can participate throughout the interview process.

At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.

TD has a long‐standing commitment to help drive progress towards a more inclusive and sustainable future.