At a Glance
- Tasks: Serve customers with accurate transactions and clear banking advice while building trust.
- Company: Join TD Canada Trust, a leader in customer service and banking solutions.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a supportive environment.
- Other info: Dynamic team atmosphere with a focus on customer satisfaction and operational excellence.
- Why this job: Make a real difference in customers' lives while developing valuable skills.
- Qualifications: High school diploma or relevant experience; strong communication and organizational skills.
The predicted salary is between 29700 - 36300 $ per year.
Serve TD customers in Lethbridge through accurate financial transactions and clear banking advice while working 22.5 hours weekly. Build trust through every branch interaction.
As a Customer Experience Associate at TD Canada Trust, you will support Personal and Commercial Banking customers.
You will process deposits, withdrawals, and bill payments while understanding customer needs.
The position also involves recommending banking solutions, resolving concerns, and completing business processes accurately.
Key Responsibilities
- Process deposits, withdrawals, and bill payments accurately
- Determine needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and achieve assigned objectives
- Deliver quality customer experiences and suggest operational improvements
Requirements
- High School diploma or one-plus years relevant experience
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Accuracy, initiative, and detail orientation across changing priorities
- Calm, courteous verbal and written communication skills
Bring customer experience, transaction accuracy, and banking solution expertise to TD Canada Trust's Lethbridge branch team.
Customer Experience Associate – Lethbridge employer: The Toronto-Dominion Bank (Canada)
The Toronto-Dominion Bank is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Lead Platform Engineers looking to make a significant impact. With a strong focus on employee growth, the bank offers numerous opportunities for professional development and advancement, alongside competitive benefits that support work-life balance. Located in the vibrant city of Toronto, employees enjoy a dynamic environment that encourages creativity and teamwork while contributing to cutting-edge financial technology solutions.
Contact Details:
The Toronto-Dominion Bank (Canada) Recruitment Team
