TD Banking Customer Experience Associate in Alma

TD Banking Customer Experience Associate in Alma

Alma Full-Time 39600 - 48400 $ / year (est.) On-site
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At a Glance

  • Tasks: Help customers with banking transactions and recommend financial solutions.
  • Company: Join TD Canada Trust, a leader in customer-focused banking.
  • Benefits: Gain valuable experience, competitive pay, and opportunities for growth.
  • Other info: Dynamic team environment with a focus on personal development.
  • Why this job: Make a difference in customers' lives while building your career.
  • Qualifications: High school diploma; experience in customer service is a plus.

The predicted salary is between 39600 - 48400 $ per year.

TD Canada Trust seeks a customer-focused banking associate in New Hamburg, Ontario, processing transactions and recommending suitable financial solutions.

This Customer Experience Associate supports TD Bank's Personal and Commercial Banking customers at the branch.

You will understand customer needs, provide information and advice, and create positive interactions.

The role requires accurate transactions, clear communication, discretion, and familiarity with Microsoft Office.

Key Responsibilities

  • Process deposits, withdrawals, bill payments, and other financial transactions
  • Determine customer needs and recommend suitable banking solutions
  • Resolve customer concerns and escalate non-standard activities
  • Promote banking solutions while completing timely business processes
  • Advise customers clearly on banking solutions and processes

Requirements

  • High School diploma and/or one-plus years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organization, planning, and time management skills
  • Hands-on knowledge of Word, Excel, Outlook, and internet use
  • Accurate, detail-oriented, calm, and effective communication skills

Bring customer service, transaction accuracy, and banking solution knowledge to TD Canada Trust in New Hamburg.

TD Banking Customer Experience Associate in Alma employer: The Toronto-Dominion Bank (Canada)

The Toronto-Dominion Bank is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Lead Platform Engineers looking to make a significant impact. With a strong focus on employee growth, the bank offers numerous opportunities for professional development and advancement, alongside competitive benefits that support work-life balance. Located in the vibrant city of Toronto, employees enjoy a dynamic environment that encourages creativity and teamwork while contributing to cutting-edge financial technology solutions.

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Contact Details:

The Toronto-Dominion Bank (Canada) Recruitment Team

We think you need these skills to ace TD Banking Customer Experience Associate in Alma

Customer Service
Transaction Processing
Financial Solutions Knowledge
Communication Skills
Problem Resolution
Microsoft Office Suite (Word, Excel, Outlook)
Attention to Detail