Support shelter clients overnight in Nanaimo with frontline care, safety monitoring, crisis response, and accurate documentation at The Salvation Army.
The full-time Shelter Worker serves at Nanaimo New Hope Centre, supporting people experiencing homelessness. You will welcome clients, monitor access, assess immediate needs, and maintain a respectful environment. The work includes client records, safety procedures, conflict de-escalation, medication management, and collaboration with staff.
Key Responsibilities:
- Receive clients and visitors while monitoring facility access
- Assess immediate needs and potential safety concerns
- Complete logbooks, incident reports, and client data entry
- Respond to conflicts and de-escalate tense situations
- Conduct bed checks, room searches, and property inspections
Requirements:
- High school graduation or equivalent required
- Six months' related mental health or addictions experience
- Frontline social service experience
- Knowledge of homelessness, poverty, addiction, and barriers
- Strong confidentiality, communication, judgment, and computer skills
Apply your shelter operations, crisis response, documentation, and client-support skills during overnight service at Nanaimo New Hope Centre.
Overnight Shelter Support Worker in Nanaimo employer: The Salvation Army International
The Salvation Army offers a rewarding opportunity to make a meaningful impact in the community as a Christmas Fundraising Assistant Coordinator. With a strong focus on teamwork and support, employees benefit from a collaborative work culture that fosters personal and professional growth. This temporary role not only allows you to enhance your coordination and leadership skills but also provides a chance to engage with diverse community partners during the festive season.
Contact Details:
The Salvation Army International Recruitment Team
