Supportive housing front desk work requires attentive listening and continuous environmental monitoring across shifts at The Salvation Army. Respond to tenants with respect and empathy.
The Supportive Housing Front Desk Worker maintains a safe, secure environment while serving as tenants' main contact. The position handles inquiries, complaints, wellness checks, telephone messages, and daily records. It also provides personal, practical, and moral support, while coordinating referrals when required. The worker reports to the Program Supervisor and follows program plans, agreements, standards, and tenant needs.
Key Responsibilities:
- Act as the main contact for supportive housing tenants
- Handle tenant inquiries, complaints, and required wellness checks
- Answer telephones and record or remit messages
- Record day-to-day happenings accurately
- Monitor policies and support a safe environment
Requirements:
- Grade 12 education or equivalent is required
- Up to one year of related frontline experience
- Computer ability and organized working habits
- Criminal Record Check and applicable background screening
- Willingness to work with diverse cultural backgrounds
Bring service, problem-solving, and attentive listening skills to tenant support as a Supportive Housing Front Desk Worker.
Supportive Housing Front Desk Worker employer: The Salvation Army in Canada
The Salvation Army is an exceptional employer that fosters a supportive and inclusive work culture, where every employee can contribute to meaningful community service. Located in Strathmore, AB, this role as Assistant Store Manager offers competitive compensation, opportunities for professional growth, and the chance to make a positive impact on the lives of those in need. With a commitment to employee development and a mission-driven environment, The Salvation Army ensures that all staff feel valued and empowered in their roles.
Contact Details:
The Salvation Army in Canada Recruitment Team
